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Patient Financial Counselor

Patient Financial Counselor

TEKsystemsWashington, District of Columbia, United States
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  • serp_jobs.job_card.full_time
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  • Job Title :
  • Patient Financial Counselor - Transplant Department
  • Location :
  • Washington, DC
  • Schedule :
  • Monday-Friday, 8 : 00 AM-4 : 30 PM (flexible start time available)
  • Overview :
  • Join one of the largest medical entities in the DMV area as a
  • Patient Financial Counselor
  • supporting the Transplant Department. This role is a unique blend of
  • care coordination
  • case management
  • , and
  • financial advocacy.
  • Key Responsibilities :
  • Serve as a liaison between patients, insurance companies, and clinical staff.
  • Manage and follow up on insurance authorizations, including complex cases with multiple procedures.
  • Support patients on the small bowel transplant waitlist, including out-of-state Medicaid cases.
  • Advocate for patients by communicating with hospitals, providers, and payers.
  • Provide financial counseling to patients, explaining insurance decisions and available options.
  • Maintain accurate documentation and ensure timely follow-ups.
  • Collaborate with a multidisciplinary transplant team and administrative staff.
  • Qualifications :
  • Preferred :
  • 2+ years of experience in insurance authorization and patient interaction.
  • Top Skills :
  • Care coordination / case management
  • Experience with single case agreements
  • Insurance and authorization knowledge (training available)
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Empathetic, outgoing, and comfortable advocating for patients.
  • Ability to work in a fast-paced, collaborative environment.
  • Employee Value Proposition :
  • Be part of a leading healthcare institution with extensive growth opportunities.
  • Access to internal mobility across multiple sites and departments.
  • Work in a supportive team environment with meaningful patient impact.
  • Work Environment :
  • Office setting with 40 administrative support staff and several receptionists.
  • Business casual dress code
  • Convenient access to metro stops and shuttle service; off-site parking available.
  • We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected
  • classification. Counsel
  • Pay and Benefits

    • The pay range for this position is $25.00 - $30.00 / hr.

    Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type

      • This is a fully onsite position in Washington D.C.,DC.

    • Application Deadline

      • This position is anticipated to close on Oct 10, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    Financial Counselor • Washington, District of Columbia, United States

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