Restaurant Team Member / Shift Leader

Job Description

Job Description

Shift Leader / Crew Member

We are looking for the next ROCK STAR to join our family at Jersey Mike’s Subs!!!

We are looking for energetic, task-oriented individuals to join the backbone of our team and take off in a career that is hands-on, supported, and rewarded.

If you like to have fun, work in a collaborative setting to meet goals and brighten the days of everyone you meet, then working at Jersey Mike’s may be for you.

In addition to learning our business and pleasing people with our authentic sub sandwiches, you'll learn how to become a leader in a dynamic, fast-paced environment

Jersey Mike's is built on a strong sense of community and an outstanding commitment to the personal growth of our people.

Our crew members have the opportunity to grow as individuals and employees to further develop their interpersonal and task-oriented skills.

Requirements :

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have strong desire to work as a team player
• Ability to follow directions given by supervising staff
• Flexibility to work day and nights shifts, weekends, and some holidays
• Ability to stand for extended periods of time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction

Responsibilities :

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers(18+), etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, proper disposal of garbage, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Job Types : Full-time, Part-time

Salary : $14.45-17.45 per hour

Benefits :

• Free Sub, Chip, Drink after completing 4-hour shift
• Paid training

Restaurant type :

• Fast casual restaurant
• Quick service & fast-food restaurant
Shift :
• Day shift
• Day shift
• Evening shift
• Morning shift

Weekly day range :

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute / relocate :

Downtown Cincinnati, 53 E 4th St, 45202 : Reliably commute or planning to relocate before starting work (Required)

Experience :

Basic math (Preferred)

Shift availability :

• Day Shift (Preferred)
• Night Shift (Preferred)
14 hours ago