Community Liaison, Pediatric Home Health (Bi-lingual) Healthcare Sales Marketing Coordinator - Bilingual Preferred

Overview

Are you an assertive self-starter who thrive on meeting new people? If you are energized by an opportunity allowing for freedom and independence within an entrepreneurial sales environment, bring your driven and competitive nature over to Homecare Continuum LLC! Our award-winning healthcare organization is looking for someone who is a proactive, confident, self-starter with exceptional communication skills to fill the role of Community Relations Specialist.

At Homecare Continuum LLC we desire to work with individuals who embody the values of the organization which together create our C.

A.R.E. culture. In return we offer a benefits package to include a blended work arrangement (providing a balance between office and work from home).

Responsibilities

The Community Relations Coordinator will cultivate relationships with physicians, referral coordinators, and case managers within the pediatric community.

The successful candidate will build cohesive relationships with DONs, RNs, and Clinical Managers to aid with increased patient census, assessing needs and productivity.

A background in sales, relationship management, or prior healthcare marketing is essential to succeed in this position.

Essential Duties and Responsibilities

• Manage and develop an assigned Sales Territory including Hospitals, Clinics, Specialists and Social Workers.
• Establish co-marketing opportunities within the community of DME, Medical Supplies and Medical Vendors.
• Organize & coordinate call rotation to maximize market impact in all lines of business., this will include in-services and / or cold calls.
• Provide education to caregivers / patients on services provided & continuous care coordination options
• Correspond with physicians / case managers / referral coordinators to ensure satisfaction with our services.
• Facilitate Meet and Greets with Caregivers of patients in home or in hospital setting prior to discharge.
• Ability to integrate multiple lines of business into marketing platform for various referral sources.
• Develop new referral sources and increase brand awareness through networking and community events.
• Organize and Represent Homecare Continuum LLC at resource fairs, health fairs, and / or community events.
• Routinely meet with other agencies at networking events to build rapport & ascertain industry changes.
• Ability to track, analyze & report readmission data & provide care coordinators with statistics on quality parameters.
• Responsible for budget tracking and cost managing of expenses monthly according Homecare Continuum LLC policy.
• Meet or exceed monthly referral & admit goals for assigned territory.
• Build cohesive relationships with DON, RNs, and Clinical Managers to aide with productivity, assess needs, and increase patient census.
• Comply with all safety policies, practices & procedure.
• Willing to travel up to 60%.
• Take on additional responsibilities as need.

Qualifications

Education and Work Experience Requirements

• Diploma / Associate / bachelor’s degree in marketing, Business, or Healthcare Administration.
• Two years of experience required.
• Bilingual in Spanish preferred.
• Prior sales or marketing experience preferred.
• Prior healthcare experience preferred.

Other Qualifications and Skills

• Ability to find and reach decision-makers in key accounts in territory.
• Excellent interpersonal and customer service skills.
• Exceptional sales and negotiation skills.
• Flexible, responsive, and confident multi-tasker with an ability to handle multiple deadlines and accommodate shifting priorities.
• Goal motivated with high standards and a track record of exceeding expectations.
• Exceptional written and verbal communication skills including public speaking.
• Outstanding attention to detail with strong project management abilities.
• Proficiency within the Microsoft Office Suite.
• Possess and maintain a current valid driver's license.

Physical Demands / Working Environment

• While performing the duties of this job, the employee is regularly required to, stand, sit, walk, talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
• Moderate physical activity and lifting is required.
• Specific vision abilities required by this job include close vision requirements.
• Moderate noise (i.e., business office with computers, phone, and printers, light traffic).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employment Type : Part Time

Qualifications

Extensive pediatric Home Health marketing experience in hospitals and Physician offices

A proven track record of referrals to exceed 10 referrals per month

Ability to provide presentations to health care professional

Ability to obtain clinical bedside assessment with health care knowledge

Ability to utilize digital media to promote a health care organization

Understanding of Medicare regulations regarding home health patients

Possess appropriate organizational and professional skills

Ability to negotiate agreements with ACO organization and health care networks

Must be bi-lingual (English & Spanish speaking)

Pediatric home Health Marketing : 3 years minimum (Required)

Willingness to travel :

75% (Required)

Driver's License (Required)

Houston, TX : Relocate before starting work (Required)

Responsibilities

Work as a representative to company management and the company Administrators

Educate referral sources on company services and competitive advantages

Maintain company relationships with Health Care providers including hospital discharge planners, Nursing homes, Rehab facilities Physician officers and other health care facilities and providers

Explore new contacts and referral sources within the above facilities and the community

Explore opportunities such as ACOs and prefer provider agreements

Explore network provider enrolment

Attend trade shows and meetings within the medical communities

Provide presentations of company services, regulatory standers and new programs of the company

Maintain record of referral sources visits

Participate in design of promotional materials and documents including

Organize meeting between Management team members and other facilities and organizations

Communicate with payor sources if needed to assist in expediting patient admission

Communicate with patient and families to explain services, programs and expectations

Ability to adhere to proper reporting and resolution seeking