Job Purpose :
Prepares specialty coffee, beverages, and food
Job Duties and Responsibilities :
Note : Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
- Provides guests with service by acknowledging and welcoming guests, promptly taking and serving orders, preparing food products following production sheets and recipes, pouring, mixing, blending, reheating and portioning as appropriate, responding to guest requests, and collecting and processing payment and returning change following established procedures.
- Maintains safe and sanitary area by checking coffee and food products for appropriate temperature and freshness, replenishing and rotating food items as necessary, following correct cooling and storage procedures, cleaning coffee equipment and surrounding areas, and organizing workstation according to established procedures.
- Provides accounting of transactions during shift by entering cash transactions into point of sale system, counting currency, logging guest discounts, VIP points and credit cards on to cashier drop work sheet, balancing money drawer against generated cashier report following established procedures, and reporting discrepancies to the supervisor or food & beverage management team.
- Ensures work area is stocked and clean by submitting supply requisitions, placing delivered beverages, food and supplies in designated areas, replenishing condiments and supplies, and cleaning shelves, guests' tables, chairs, and surrounding areas.
Job Specifications :
Education and Experience :
Essential :
- County of San Diego Food Handler card
- 1 year food service experience
- 6 months cash handling experience
- 6 months guest service experience
Desirable :
- High School Diploma, High School Certificate of Completion, or G.E.D.
- Cashier and / or coffee barista experience
Skills and Knowledge :
Essential :
- Ability to prepare food items from production sheets
- Ability to interact effectively with team members and diverse guest base
- Ability to communicate effectively in the English language
- Ability to count currency
- Ability to appear for work on time
- Ability to accept constructive criticism
- Ability to maintain professionalism and composure
- Ability to understand and follow verbal directives and written directions
- Ability to perform simple mathematical calculations
- Ability to lift up to 50 lbs.
- Ability to work in a high-pressure environment
- Ability to stand for up to eight hours at a time
- Ability to bend and stoop
- Ability to work in a smoking environment
Desirable :
- Working knowledge of Starbuck's operational policies and procedures
- Working knowledge of Point of Sale system
Supervisory / Managerial Accountability :
Direct : None
Indirect : None
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