Job Description
This is a remote position.
Opportunity Overview : Join our team as a Work-from-Home Cruise Group Specialist and embark on a rewarding virtual business opportunity.
No prior experience is necessary as we provide comprehensive training, certification, and support. Whether you're looking for part-time or full-time work, this flexible schedule opportunity offers uncapped commissions and abundant travel perks.
As a 1099 contractor, you'll have the freedom to work from anywhere while enjoying the excitement of the travel industry.
Partnered with a reputable agency with over seventy years of experience, you'll have all the tools you need to succeed.
Key Responsibilities :
Client Engagement :
- Build rapport with clients and understand their cruise preferences and group dynamics.
- Communicate effectively via phone, email, or video conferencing to address client inquiries and provide personalized recommendations.
Travel Planning :
- Customize cruise itineraries based on client preferences, budget, and group size.
- Coordinate group bookings, including accommodations, dining reservations, and onboard activities.
Destination Expertise :
- Stay updated on cruise destinations, ports of call, and onboard amenities to provide expert advice to clients.
- Research and recommend shore excursions and activities tailored to each group's interests.
Training and Development :
- Participate in ongoing training sessions to enhance product knowledge, sales skills, and customer service techniques.
- Stay informed about industry trends and updates to remain competitive in the market.
Client Satisfaction :
- Ensure exceptional service from initial inquiry to post-travel follow-up to exceed client expectations.
- Address any issues or concerns promptly and professionally to maintain client satisfaction and loyalty.
Qualifications and Requirements :
- Excellent communication skills, both verbal and written.
- Strong attention to detail and organizational abilities.
- Proficiency in using computer and internet-based tools.
- Passion for travel and willingness to learn about cruise destinations and products.
- Ability to work independently and manage time effectively in a remote environment.
Perks :
- Flexible schedule with the option for part-time or full-time work.
- Uncapped commissions and the potential for high earning opportunities.
- Access to comprehensive training, certification, and ongoing support.
- Travel perks including discounted rates, complimentary upgrades, and familiarization trips.
- Cutting-edge software to streamline booking processes and enhance customer experience.
Requirements
- Fluency in English, Multilingualism is a plus
- Strong sales skills and commercial awareness
- Ability to interact, communicate, and negotiate effectively
- Personal travel experience will be considered an advantage
- Full Training Provided
- Work PT or FT
- No experience necessary
- Computer or smart phone required
- Travel Perks
- Must be 18+
- USA, Mexico, or Australia residents preferred