Job Description :
Supporting the Learning and Development
The Training Coordinator is responsible for all aspects of logistics for global training programs for the IT community. This position serves as the primary source of coordination of management and employee courses supported by the Learning & Development department.
Job Responsibilities :
Administratively support Learning and Development courses, which may include training calendars, enrollments, confirmations, cancellations, travel arrangements and catering requests
Manage database and training registration system.
Lead outsourcing efforts for material creation (training materials, participants lists, daily registration, etc).
Manage IT Learning & Development portal.
Liaise with graduates and current students as necessary.
Maintaining the organization of all Learning and Development share drives
Creating and administering all schedules, including course schedules, room reservations, equipment reservations and trainer schedules
Update materials online, ensuring that all materials are accessible by L & D employees.
Providing phone support and answering questions from the IT community related to course offerings.
Providing administrative support to the operation of the Learning and Development department by ordering supplies and materials, typing, proofing, copying, shipping, assembling training manuals (eventually outsourced), and performing other administrative tasks as assigned.
Negotiate with vendors; work with procurement and legal to ensure guidelines are adhered to.
Manage invoice processing, budget administration, and documentation.
Gauge the effectiveness and efficiency of current and future training initiatives, and be able to adjust accordingly
Job Qualifications :
High school diploma or equivalent required.
Minimum of 3+ years experience in a service oriented business.
Advanced knowledge of Client Office applications.
Minimum of 3+ years in training coordination role.
Excellent written, oral, and interpersonal skills.
Proven ability to manage projects.
Ability to communicate ideas to a wide audience, including; all levels of leadership.
Highly self-motivated and directed, with keen attention to detail.
Proven analytical and creative problem-solving abilities
Able to prioritize and execute tasks in a high-pressure environment.
Willingness to travel to training events as necessary.
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