Host

With a career at HMSHost, you really benefit! We offer :

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• 401(k) retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program refer a friend and earn a bonus

Summary

The Host / Hostess is responsible for greeting guest(s) and seating them at an appropriate table before they areintroduced to their server.

The Host / Hostess may perform a variety of other tasks within a restaurantestablishment which may include ringing up orders, refilling beverages, setting tables, and cleaningeating / serving areas;

performs all other responsibilities as directed by the business or as assigned bymanagement. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions

• Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smileand appropriate greeting following HMSHost customer service standards
• Records customer reservations or seating times in a consistent manner providing the highest quality ofservice to the customer at all times
• Maintains and updates restaurant seating charts
• Proper set up and maintenance of the Dining Room areas before serving
• Assists with maintaining sufficient stock of roll up silverware for the incoming shift
• Seats guests and advises them on menus and beverage choices based on required in-depthknowledge
• Oversees the delivery and servicing of food and beverages
• Liaises between kitchen staff and floor staff to ensure the guests’ experience meets concept / companystandards
• Performs the tasks of the cashier and / or bus person as required including cashing out guests checks tospeed up service
• Understands and follows HMSHost cash handling policies and procedures and maintain proper securityof cash at all times
• Patrols assigned station, refilling water and coffee, removing service items and condiments perestablishment procedures
• Performs other duties in a team effort during downtime which may include rolling silverware, expeditingfood orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling tablecondiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Customer service and cash handling experience preferred
• Excellent organization skills
• Ability to read and interpret restaurant’s seating chart
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic andoutgoing manner
• Ability to bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policydocuments, as well as converse comfortably with customers

Equal Opportunity Employer (EOE)Minority / Female / Disabled / Veteran (M / F / D / V)Drug Free Workplace (DFW)

Benefits

Competitive compensationFlexible spending account for health expenses401(k) retirement savings planPaid VacationEmployee and family members comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insuranceCredit Union MembershipHMSHost benefits vary by location and some associates may not be eligible for certain benefits.

Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and / or terminate a benefit plan at any time.