Pharmacy Operations Manager
WalgreensRantoul, IL, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionResponsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws / regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology / process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality, and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations, and certifications are active and in good standing / compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state, and federal laws. Maintains PTCB certification through the designated PTCB training program and / or state-required certification / registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits, and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring ones own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as a mentor and coach. Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store / pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager.
Pharmacy Operations Manager
Where state and federal laws / regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations, and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
- Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
People & Performance Management
Training & Personal Development
Communication
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations).
Previous people management / leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens.
The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors.
This role will remain open until filled.
To review benefits, please click here jobs.walgreens.com / benefits.
If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com / benefits.
Employment Type : Full-time
Job Function : Retail
Store Type : Non-Specialty
Campus Req? : No
Store : 09965-RANTOUL IL
District : 617-MAHOMET IL
Common Location : 220 S CENTURY BLVD,RANTOUL,IL,61866-02309-09965-S
Full District Office Address : 104 N LOMBARD ST,MAHOMET,IL,61853
serp_jobs.job_alerts.create_a_job
Operation Manager • Rantoul, IL, US
Job_description.internal_linking.related_jobs
NEW CLINIC OPENING IN DECEMBER • • •.Why Limitless Male Medical Clinic?.Limitless Male is a fast-growing, unique, and team-oriented company that loves to take care of our employees AND our patients.If...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Army Anesthesiologists are critical to the preoperative care of Soldiers and their families; before, during and after surgery.
If you are a professional in the anesthesiology field and want to combi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Having a strong sales aptitude is an asset, this role is responsible to drive revenue growth and quoting.The ideal candidate must have experience managing day to day field operations of a service c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.
Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
All Medical - urgent need for Medical Assistant working in employee health clinic as per schedule below.If you are interested, please email resume, MA diploma and BLS / CPR card to.Must ha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Our company is seeking a reliable and detail-oriented Material Handler to join our team.As a Material Handler, you will be responsible for ensuring that our customers receive a positive experience ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you'll receive benefits that you won't be able to get in a civilian career.
Challenging Work Feel inspired with great case di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours 
TRS Healthcare is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Danville, Illinois.Job Description & Requirements.
TRS Healthcare Job ID #1379557.Pay package is based on 1...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Country View Veterinary Clinic.This leadership role is ideal for someone with a strong background in business operations, finance, and multi-team management—someone with strong financial acum...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Planet Healthcare is seeking a travel Surgical Technologist for a travel job in Urbana, Illinois.Job Description & Requirements.
Planet Healthcare Job ID #73027465.Pay package is based on 8 hour shi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you'll receive benefits that you won't be able to get in a civilian career.
Challenging Work Feel inspired with great case di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Join Our Team as a Clinical Staff Pharmacist!.Are you ready to make a meaningful impact in patient care? At.This is your chance to be part of a dynamic team that values collaboration, innovation, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
TRS Healthcare is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Danville, Illinois.Job Description & Requirements.
TRS Healthcare Job ID #1379557.Pay package is based ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Make a meaningful difference to patients around the world.Driven by a passion to help patients live healthier and more productive lives, our Sales teams embrace Edwards Lifesciences' values to buil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you'll receive benefits that you won't be able to get in a civilian career.
Challenging Work Feel inspired with great case di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour 
Nurse First is seeking a travel nurse RN LDRP - Labor Delivery Recovery & Postpartum for a travel nursing job in Danville, Illinois.
Job Description & Requirements.LDRP - Labor Delivery Recovery & P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies.
If you’re ready to make a meaningful ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
This management role offers a structured weekday schedule and the opportunity to oversee service operations across multiple trades.
If you're ready to take the next step in your career and lead a hi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Join Our Team as a Curtis Rx Pharmacist!.Are you ready to make a difference in the world of healthcare? At Carle Health, we’re looking for a dedicated.
You’ll work alongside talented tec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
CrossMed is seeking a travel nurse RN LDRP - Labor Delivery Recovery & Postpartum for a travel nursing job in Danville, Illinois.
Job Description & Requirements.LDRP - Labor Delivery Recover...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
- serp_jobs.job_card.promoted
Clinic Sales Manager
LMMC, LLCChampaign, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Reserve Anesthesiologist
United States ArmyRossville, Illinois, USserp_jobs.job_card.permanent
Branch Manager - HAZMAT Emergency Response Division
Clean HarborsUrbana, Illinois, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Provisionally Licensed Therapist
LifeStance HealthForrest, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Medical Assistant $23 to $25
All Medical AlliedDanville, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Accounts Receivable Clerk
Charles Kirchner And Son IncPaxton, IL, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Reserve Pharmacist
United States ArmyTilton, Illinois, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Travel Nurse RN - Labor and Delivery - $2,623 per week
TRS HealthcareDanville, IL, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Multi-site Hospital Manager
Country View Veterinary ClinicChampaign, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Operating Room Surgical Tech I - $1,904 per week
Planet HealthcareUrbana, IL, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Reserve OBGYN
United States ArmyGilman, Illinois, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Pharmacist - Inpatient, Medical Reconciliation
Carle HealthUrbana, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Nurse RN - Labor and Delivery
TRS HealthcareDanville, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Territory Manager, Central Illinois - Transcatheter Heart Valve
Edwards LifesciencesChampaign, IL, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Reserve Entomologist
United States ArmyWatseka, Illinois, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Travel Labor & Delivery RN – Alternate Birthing Unit - $2,929 per week
Nurse FirstDanville, IL, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Case Manager - CST Team
Rosecrance Inc.Danville, IL, USserp_jobs.job_card.full_time
Service Operations Manager
Fred's Plumbing and HeatingChampaign, IL, USAserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Pharmacist-Retail
Carle HealthUrbana, IL, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Travel Labor & Delivery RN - Alternate Birthing Unit
CrossMedDanville, IL, USserp_jobs.job_card.full_time