Job Description
Job Description
Room Attendant
Job Overview
The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion.
We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.
Summary of Position
The Housekeeping Room Attendant will provide for the comfort of guests by ensuring that guest rooms and public areas are clean and properly presented.
Housekeeping Room Attendants promote a positive image of the property to our guests, and must be pleasant, friendly, and able to address problems or special requests.
Roles and Responsibilities
Job duties include; although are not limited to :
- Vacuum, Clean, Dust and Polish guest rooms
- Routine thorough cleaning of bedrooms and bathrooms including all fittings and surfaces.
- Stripping and making of beds. The replacement of all towels and linen etc., as required.
- Stock and sort supplies
- Promote a positive image of the property by displaying a pleasant and upbeat personality during each guest interaction and being comfortable responding to and carrying out specific guest needs and requests.
- Deliver and retrieve items on loan to guest : ex. cribs, rollaway beds, etc.
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties
- Keeping pantries tidy, correctly stacked according to the labels on the shelves and closed at all times when not actually in use.
- Replenishing guest supplies e.g. toiletries
- Cleaning the corridors by vacuuming, cleaning mirrors, credenzas, and elevators.
- Reporting defects in rooms. Report any maintenance issues.
- Carry out any other cleaning duties as specified by Housekeeping leadership.
- To maintain the rooms for which they are responsible each day to the highest possible standard of cleanliness and good order.
- To assist in any way that may be necessary to ensure the efficiency and smooth running of the Housekeeping Department.
- Performing additional duties as assigned that may be outside the normal scope of duties based on business needs.
QUALIFICATIONS :
- One (1) year prior experience in similar cleaning position.
- High School Diploma or equivalent vocational training
- Must be able to speak, read, write and understand English
PHYSICAL REQUIREMENTS :
While performing the duties of the job, the Room Attendant is required to stand, walk, handle or feel objects, tools, stoop, bend, kneel, crouch, crawl;
talk, hear; reach with hands and arms. Occasionally required to climb or balance. The employee must regularly lift and or move up to 25 pounds and sometimes lift and or move up to 50 pounds.
Exert physical effort in being able to clean multiple rooms per shift.
How you Demonstrate your Talent
The guests of The Maybourne Beverly Hills are our top priority. We take great pride to ensure that each and every guest has the most memorable experience that is enhanced by going the extra mile through providing the world-class service our hotels are known for.
- Go the EXTRA mile in our efforts
- Be RESPECTFUL to our guests and colleagues
- Deliver service in a CARING fashion
- Be OUTSTANDING
- Express your own personality Create your LEGACY
- Be your NATURAL SELF Be genuine and sincere with the guest and colleagues
Who you would be working for
Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills six of the world's most renowned luxury hotels.
Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.
A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location.
The Maybourne Beverly Hills is California, through and through.
COMPANY BENEFITS :
- Medical / Dental / Vision Insurance
- Company matched 401(k) plan
- Company matched Health Savings Plan
- Flexible Spending
- Paid Holidays
- Paid Time Off
- Paid Sick Leave
- Employee Assistance Program
- Parking
- Employee Recognition Programs
- Colleague meals
- Colleague Referral Incentive program
- The Maybourne Beverly Hills participates in E-Verify.*
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