TikTok Shop - Creator Partnerships Manager

About the team

Our experienced team is always guided by demand to constantly explore new commerce opportunities for how we can support businesses of all sizes We aim to enhance our user and community’s experience to discover and engage with what they love through abundant product offerings, strict quality control, efficient fulfillment and high-quality after-sales service.

• Responsibilities- Grow a stable supply of live shopping content creators by sourcing, acquiring, and onboarding high potential creator talent to the TikTok Shop ecosystem;
• Execute the creator onboarding and management process, including but not limited to : signing and executing NDAs, communicating through Discord, tracking event sign-ups & attendees, presenting educational webinars, and attending relevant industry events;
• Act as the bridge between creators and the TikTok Shop Global Selling Operations team to help identify ways to improve the Live experience as well as communicate key messages and initiatives on a 1-to-few basis;
• Provide insights, product sampling recommendations, and direction on growth & development strategies to creators based on data analysis and current consumer trends;
• Collaborate with top creators and celebrities, talent agencies, and MCNs with a strong focus on e-commerce- Discover innovative business models for creators by improving their collaborations with brands / retailers for video as well as live shopping content;
• Solve key challenges in business growth by strong collaboration with cross-function teams
• Minimum Qualifications- 3 years experience in creator partnerships management; mixed experience on social media platform side, brand side, and e-commerce side;

Experience working in creator management community management, or partner management with demonstrated ability to manage partnership and relationships at leading brands / retailers / entertainment companies.

Strong understanding of the intricacies of 1 to 1 and 1 to few relationship building between tech platforms and creators- Ability to work independently and time manage multiple sensitive and high profile initiatives, curious, self-motivated, bias-for-action ( no task is too small mentality)- Experience in negotiation and contracts and experience with Discord, email marketing, and / or other scaled communication methods- Effective communicator in both English and Mandarin, being able to convey complex content concepts in both languages, in a clear and compelling manner, ultimately driving successful client engagements.

Business proficiency in Mandarin will be required to bridge communication and liaise with Mandarin-speaking clients, agencies and Key Opinion Leaders (KOLs) etc.

Preferred Qualifications : - Experience in the live streaming space and understanding of live streaming trends- Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs- Creative mindset and thought process that's focused on teaching creators how to grow and thrive- Strong documentation, presentation, and communication skills, particularly implemented in external facing situations- Attention to detail, affinity with numbers, logical and strong in problem solving- Familiar with TikTok and other content platforms;

experience in content-based e-commerce is highly preferred