A company is looking for a Helpdesk Technician I to provide technical support to end-users.Key ResponsibilitiesProvide technical end-user support via telephone, email, or web chatPerform restorative or maintenance actions to resolve end-user problemsTrack incidents and calls accurately in the databaseRequired Qualifications and EducationBachelor's degree or vocational training in IT-related courses is a plusMinimum of two years of college completed or a Diploma / Certificate course finishedPrior Software Application support experience is a plusPrior BPO experience in Technical Support is a plusFamiliarity with ticketing systems is a strong advantage
Helpdesk Technician
A company is looking for a Helpdesk Technician I to provide technical support to end-users. ...
IT Helpdesk/Field Technician
Work is to be completed timely with consistent accuracy and attention to detail and positive resultsCommunicate effectively with Management, specifically to key escalation person (IT Helpdesk Team Manager)Develop a professional, courteous, and long lasting relationship with our customersEstablish an...
IT Helpdesk Technician
In addition to the above, Technicians are to maintain an organized, clean and safe work area using safety standards and expectations while adhering to all quality practices. ...
Desktop Support Technician - On-site in Los Angeles
US Citizen, GC Holders, or Authori....
IT Support Specialist
A company is looking for an IT Support Specialist to provide comprehensive help desk support and troubleshoot technical issues. ...
IT Support Analyst
The incumbent, reporting to the Desktop Manager of Student Affairs IT, acts as an expert on integrated systems and services, addressing complex issues and providing solutions for hardware, software, and network problems. ...
IT Support Specialist
The IT Technical Aid will provide support to systems customers and/or to departmental staff for a variety of IT related issues including the identifying, tracking, documenting, researching, and resolving job issues or problem calls, and will follow specific procedures for escalating high priority is...
IT Technician
Coordinates key activities related to RIS/PACS & Client Implementation activities with IT department. Ability to communicate effectively both orally and in writing; interacts with all levels of associates and management within the organization. Detail oriented with strong organizational skills, ...
IT Field Technician T2 with Networking Experience
The Field Technician is a strategic technical position within our organization. Primarily assists with more complex issues or with customers with unique processes. We like to work with businesses that are serious about scaling, risk management, and developing mature processes – ones that are l...
IT Support Specialist
The IT Support Specialist will be responsible for being the main point of contact full time for all IT-related matters, providing efficient and effective support to employees both on-site and remotely. We provide you with the resources of a major label with flexibility of being independent. Serve as...