Salesforce Experience Cloud - Delivery Director

Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story.

We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways.

Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders.

As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title : Salesforce Experience Cloud - Delivery Director

We're seeking a highly experienced and passionate Salesforce Experience Cloud Delivery Director to play a key role in shaping the future of our digital experiences.

As a Salesforce Experience Cloud Delivery Director, you will play the role of Lead Architect and be responsible for leading, designing, developing, and implementing enterprise-scale Salesforce Experience Cloud solutions that meet the complex needs of our customers.

You will work closely with cross-functional teams, including experience design strategists, designers, program leadership, industry subject matter experts, developers, and capability leaders, to deliver exceptional digital experiences that drive business value.

What You'll Do

• Lead the technical design, development, deployment, and handoff of Salesforce Experience Cloud solutions
• Facilitate solution design sessions to uncover requirements and drive solution and technical design
• Translate business requirements into scalable, secure, and performant Salesforce Experience Cloud solutions
• Architect and document technical solutions aligned with customer business objectives; identify gaps between client's current and desired end states;

clearly present solution options to the customer for consideration factoring in approach pros and cons to achieving the customer outcome

• Understand the Aura and LWR runtimes, including when to ideally implement each runtime and the implications and limitations of the selection
• Partner with Experience Design (XD) to shape the digital experience, providing feedback on out of the box solutions, complexity of custom features, and translating their vision into technical specifications for requirements
• Work effectively with program leadership, including Solution Owners, to ensure project alignment, timely delivery, and ongoing product development.

Build and maintain high performing teams.

• Effectively communicate technical concepts, influence decision-making, and build consensus among stakeholders.
• Collaborate with customer stakeholders to define requirements, deliverables, and set and manage expectations. Effectively communicate risks and issues along with mitigation plans.

Address delivery challenges, changes in scope, and other challenges by informing and negotiating with program leadership and customer stakeholders.

Travel Requirement : Up to 50% Travel for the Global Salesforce Team

What You'll Bring

• 5+ years of experience as a Salesforce Experience Cloud Architect
• Expert level understanding of the Salesforce Experience Cloud product suite
• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution inclusive of third-party solutions that will enable achievement of the desired business outcomes
• Deep understanding of web development, including HTML, CSS, and JavaScript, as well as proven expertise in Salesforce Experience Cloud development, including Apex, Aura Components, and Lightning Web Components
• Knowledge of the Aura and LWR runtimes
• Working knowledge of working with Salesforce's content management system (CMS) and third-party CMSs
• Experience with platform security capabilities (TLS, SSL) as well as LWS, CSP, and CORS
• Understanding of data sharing and visibility considerations, and how they factor into platform and component architecture
• Strong knowledge of object-oriented analysis and design and database design
• Excellent communication and collaboration skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team, people leadership is a nice to have
• Ability to act as a Delivery Solution Lead on programs

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human.

In eight countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact.

Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all.

We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short / long-term disability.

We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for the Delivery Director role is $161,000 - $307,000.

In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors.

The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws.

Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities.

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

We will accept applications on an ongoing basis until a candidate is selected for the position.

We will accept applications on an ongoing basis until a candidate is selected for the position.

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