An established manufacturer of UPS's, PDU's, and related critical power equipment is building a team of in house Field Service Engineers.
They are in search of veteran Techs to use their knowledge of the power electronics industry to complete start-up, testing, troubleshooting, operations and maintenance work of UPS and related critical power equipment.
The Field Service Engineer role will be home based and dispatched to customer sites as required. Field Service Engineer salaries will range from $70k-100k based on experience plus OT pay and a full benefits package.
Specific Duties
- Responsible for supporting installs, maintaining and providing emergency support on power electronics at customers’ sites
- Involved in preventive maintenance, emergency response, equipment start-up and / or field modifications
- Attends periodic training at the company’s headquarters on various OEM units and Standard Operating Procedures (SOPs) which includes testing equipment and / or rebuilding older systems
- Troubleshoots equipment issues and uses all necessary resources to resolve issues
Job Requirements
- Preferably 3-5+ years experience in the critical power industry and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s, RPP's, etc.
- Utilizes hand tools and test equipment to perform work
- Requires excellent verbal, written communication skills & customer relation skills
- Must be able to provide high level of quality customer service
- Must be able to complete Field Service Reports in a timely manner
- Requires knowledge of equipment manufacturer’s specifications
- Ability to work independently and exhibit resourcefulness
- Must be able to perform repeated bending & lifting of up to 100 lbs. during certain procedures
- Must be able to provide necessary pro-active recommendations to clients
- Candidate must be willing to work nights & weekends when necessary
- Knowledge of general computer hardware & software applications
- Technical degree a plus
- Previous military experience and training a plus
Educational Background
- Technical graduate of a two-year accredited technical school in an engineering / technical field
- Three to five years of technician experience in related power electronics field or industry
IND2
Field Service Engineer II
Field Service Engineer Responsibilities. Bachelor's Degree in engineering or Technology preferred | Associates degree in electronics, engineering, or other applicable field of study. Performs on-site service and repair of semiconductor processing equipment. Responds to emergency service calls as req...
Install Field Service Engineer I
Performs all standard service activities through Tier I unassisted. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. Assists senior engineers as needed. Applies diagnostic techniques and use of documentation and test equipment with assist...
Field Service/Start-Up Engineer I(7585)
Associates degree in electronics, engineering, or other applicable field of study; Bachelors Degree in Engineering or Technology preferred. Mechanical aptitude, engineering students, ability to grasp mechanical concepts, hobbies including working on cars or building things would make a good fit. ...
Field Service Engineer (PVD/CVD) - AZ001
Be an effective member of the service team through: Submitting timely Weekly Time Sheets and Field Maintenance Reports Proactive communication with the account team/management about customer activities. Following all required safety practices Requirements: Associate or Bachelor’s degree in ele...
UPS Field Service Technician
The UPS Field Service Technician is a professional-minded individual with technical experience in electricity, backup power, uninterruptible power, and power distribution equipment. You will be expected to participate in continuous learning on the various types of UPS and power quality equipment ser...
Install Field Service Engineer II - (C2)
Field Service Engineer II (C2) – Install Team. As a Field Service Engineer, you’ll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team. We train our Field Service Engineers to cre...
Quality Engineer - Field Services
Vertiv is hiring a Quality Engineer on the West Coast to support the Field Service Organization. This position is an integral part of the business structure and ensures deployment of Customer Quality, Quality Management Systems, Service Quality and Product Compliance Systems within respective servic...
Field Service Engineer 3
Assist in complex field modifications and updates as released in Engineering Change Notifications. BS degree in electronics, engineering or other applicable field of study and a minimum of 5 years of work experience or Associates degree with +6 years of relevant experience. Responsible for providing...
Field Service Engineer (Entry, Intermediate & Sr.) - AZ
This position is a challenging mix that combines technical know-how and customer service in regards to inquiries regarding products, installations and systems. Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating cust...
NEW Field Service Engineer II
Bachelor's Degree in engineering or Technology preferred | Associates degree in electronics, engineering, or other applicable field of study. Performs on-site service and repair of semiconductor processing equipment. Responds to emergency service calls as required. ...