Benefits :
- 401(k) matching
- Bonus based on performance
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Job description
Service Writer at a busy and fast growing automotive service center.
Duties :
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document vehicle issues
- Generate repair orders and provide detailed explanations of recommended services
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates for automotive services and obtain customer approval
- Coordinate with parts department to ensure necessary parts are ordered and available for repairs
- Maintain accurate records of customer interactions and transactions
- Process payments and handle cash transactions
Skills required for this job :
- You must know how to dress nicely and keep good hygiene
- Must be able to operate a computer and type efficiently
- Automotive service knowledge, including understanding of vehicle maintenance and repair processes
- Strong communication skills, both verbal and written
- Excellent customer service skills, with the ability to build rapport with customers
- Detail-oriented with strong organizational skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficient in computer systems and software used for generating repair orders and invoices
- Cash handling experience is preferred
If you have a passion for the automotive industry and enjoy providing exceptional customer service, we want to hear from you! Join our team as a Service Writer and be part of a dynamic and growing company.
Please DO NOT CALL THE SHOP PHONE NUMBER , we are very busy . If you are interested please submit your info through Indeed or call the owner at 727-235-3961 .
thank you
Note : This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
Job Type : Full-time
Pay : $24.00 - $40.00 per hour , varies based on skill level experience and efficiency
Expected hours : 45-50 hours per week
Benefits :
- Employee discount
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement Shift :
- Day shift
- Day shift
Work Days :
- Monday to Friday
- No weekends
Experience :
Service writing : 3 years (Required)
Work Location : In person
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