Delivery and Service Analyst - (Open to Remote)

Job Summary

The Delivery and Service Analyst is a key member of the operations team supporting data management, data reporting, and carrier invoicing.

This person will work closely with the Delivery Administration & Analytics Manager, operations teams, and cross-functional teams to improve the company’s efficiencies using gathered data.

This role will be a remote position.

Pay : Starting at $ (based on experience)

Who We Are

At Bob’s, we have fun, we love what we do, and it shows in our expansive growth! Bob’s Discount Furniture is more than just a furniture store.

We are one of the fastest growing omni-channel furniture retailers in the country with 165 stores in 24 states.

How We Will Support You

At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun team-oriented work environment and great benefits! Let us tell you more.

Benefits & Perks- We’ve got you covered! We believe in supporting our employees and their families in the best ways possible is a top priority.

We focus on three core wellness pillars : Emotional, Physical and Financial. Below are just some of the benefits that we offer :

Feeling under the weather, we’ve got you covered! We offer Nationally provided Medical, Dental and Vision Insurance

Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday! After all, your birthday should be a holiday

401(k) Profit Sharing Plan with a Generous Company match!

Pet Insurance to help keep your furry friends happy and healthy

Life insurance Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!

Financial Planning, Voluntary Legal Benefits and Wellness Plans

We already offer value priced furniture, but on top of that we offer a Generous Employee Discount starting on your 1st day!

Additional Employee Discounts through the Hays Perks discount program offering hundreds of online discounts from your favorite merchants.

And so much more!

Culture and Core Values- At Bob's we have a set of core values that shape the decisions we make every day and help define our company culture.

These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability and Fun.

DIVERSITY IS A CORE VALUE AT BOB’S

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are.

We are committed to creating a place as diverse as the communities we serve.

Learn and Grow- We believe in developing our team members and helping them grow both personally and professionally! We promote Professional Development : In-person, virtually and offer an infinite library of on-demand classes in Workday Learning.

We also offer Tuition Reimbursement as well as the BDF Education Foundation Scholarship Program open to employees and their dependents.

Want to grow at Bob’s professionally? We look to promote from within our organization by having robust succession planning in place to ensure that our team members have the opportunity to advance their careers.

Responsibilities

Responsible for preparation and auditing of Carrier Invoicing, including submission to Accounts Payable for review.

Maintain professional relationships with carrier / service providers, acting as a representative of the organization to collect information.

Analyze and report on data to provide insight on company performance and financial status.

Responsible for Systems Administration including updates for new markets, changes in hierarchy or delivery carrier / service providers.

Simplify processes or create necessary reporting to increase visibility, reduce costs, and drive network efficiencies.

Oversee Supply Chain alerts between internal and external partners communicating new products, processes, and / or best practices ensuring consistency.

Consistently seeks ways to improve supply chain operations, including evaluating approaches, processes, tools, and technology.

Maintain records across various tools and systems and participate in multiple simultaneous projects.

Develop and implement logistical plans, respond to issues that arise, and find solutions to improve costs and efficiency.

Performs other duties as assigned.

Required Qualifications

Bachelor’s degree or 5-10 years of previous related experience

Highly proficient in MS Office; advanced Excel a must

Experience with SAP and Power BI preferred

Effective written and verbal communication skills

Excellent analytical skills

Experience with financial analysis concepts

Process improvement skills

Ability to use sound judgement and decision making

Flexible, self-motivated, and highly organized

High level of efficiency, accuracy, and responsibility

Demonstrates a sense of urgency and ability to meet deadlines

Ability to work independently and as a team member

Physical Requirements

Stand 5%

Walk 5%

Sit 90%

Climb 0%

Stoop, kneel, crouch or crawl 0%

Lift and / or Move- Indicate in pounds 0%

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities :