MASTER PROFILE - Service Advisor (Salem)

Berglund Ford Mazda
Salem, VA, US
Full-time
We are sorry. The job offer you are looking for is no longer available.

Berglund Ford is hiring - we are one of the largest dealership groups in Virginia and we want to talk to you!

Are you ready to jump-start your career and grow with us? If the answer is yes, apply below!

WE OFFER :

  • Excellent growth potential with growing organization
  • Life, Disability, & Health Insurance
  • 401K
  • Paid Vacation the first year

RESPONSIBILITIES :

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

REQUIREMENTS :

  • Proven record of achieving exceptional Customer Satisfaction
  • Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
  • Above average energy level
  • Desire for a long term career with a growing organization
  • Personal and professional integrity

Service, Service Advisor, Service Sales, Automotive, Auto, Ford,

30+ days ago
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