JOB SUMMARY : Sr. Business Application Analyst
Responsible for understanding the business and business requirements in relation to applications / systems, reporting, and processes.
Research system / application issues, recommends solutions, and coordinate system / application modifications to correct issue.
Works with business units to clarify new requests and interpret needs. Provides functional system / application knowledge, as well as technical expertise for specified system / applications.
The job includes significant or complex system configuration, process design, data analysis and issue resolution.
Assist with the development of standards and best practices, design of user guides / procedures.
MINIMUM QUALIFICATIONS :
Education / Specialized Training / Licensure :
- Bachelor’s degree in business, Information Technology, Computer Information Systems, Systems Engineering, related fields or four (4) years of related work experience may substitute for the bachelor’s degree.
- MS Excel
Advanced Education :
Bachelor’s Degree Major : Bachelor’s degree in business, Information Technology, Computer Information Systems, Systems Engineering, related fields or four (4) years of related work experience may substitute for the bachelor’s degree.
Work Schedule : Flexible
Other Requirements : Knowledge :
- Knowledge of Microsoft technologies, troubleshooting application issues and errors
- Strong SQL Server experience.
- Strong knowledge of technical and business analysis
- Knowledge of relational databases, web, and client-server concepts
- Knowledge of the healthcare industry in general and specifically of the health insurance environment is preferred.
- Knowledge of ETL Tools and Techniques
- Understanding analyzing, documenting, and providing resolution for assigned complex issues.
Preferred Knowledge :
Knowledge of the healthcare industry in general and specifically of the health insurance environment is preferred.
Skills :
- Strong business analysis and analytical, problem-solving, organization, and customer service skills. Strong communication and presentation skills (both oral and written).
- Ability to work independently and be effective in ambiguous and / or changing situations.
- Identify and diagnose unknown / unmet, complex issues.
- Creatively formulate solution options for complicated problems
- Understand design principles across multiple problems / solutions.
- Perform Report development.
- Write complex T-SQL queries.
- Ability to work with the following Microsoft technologies :
- Microsoft SQL Integration Services, SQL Server Analysis Services and SQL Server Reporting Services, and Internet Information Services
- Microsoft SQL Server 2008+
- Microsoft Office suite, with strengths in Excel, Word, and Visio
- Microsoft Team Foundation Server
- Ability to work with IS resources, server administrators, database administrators, solution architects and developers.
Preferred Skills :
Ability to work with the Microsoft SharePoint is preferred.
Work Experience (Years and Area) :
2 years of experience in information systems.
Equipment Operated :
Customary office equipment including PC, copier, fax,
SPECIAL REQUIREMENTS : (Check Applicable Areas)
Communication Skills :
- Above Average Verbal (Heavy Public Contact)
- Writing / Composing (Correspondence / Reports ) 2. Other Skills :
- Analytical
- Analytical
- Mathematics
- Medical Terms
- Statistical
- P.C.
- MS Word
RESPONSIBLE TO : Manager
Manager