Talent.com
Customer Experience Journey Manager

Customer Experience Journey Manager

VirtualVocationsGrand Prairie, Texas, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Experience Enjoy Journey Manager to lead the in-life customer experience for their Enjoy service.

Key Responsibilities

Define the Enjoy vision and maintain a roadmap across service performance, billing clarity, payments, and plan-change flows

Maintain a prioritized backlog and lead agile delivery with cross-functional teams

Use customer insights and analytics to diagnose issues and build performance dashboards

Required Qualifications

6+ years in product, customer experience, or operations within telecom or billing

Strong fluency in analytics and billing / payment systems

Experience deploying AI / automation in production workflows

Proven cross-functional leadership abilities

Customer-obsessed with a bias for action

serp_jobs.job_alerts.create_a_job

Customer Experience Manager • Grand Prairie, Texas, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Product Experience Coach

Product Experience Coach

Eliassen GroupFort Worth, TX, US
serp_jobs.job_card.full_time
Hybrid Onsite | 3 days onsite in Dallas, TX • •.We are seeking a Product Experience Coach to help our product and UX teams elevate customer-centric practices, improve user experience outcomes, and bu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Experience Manager, Post-Issue

Customer Experience Manager, Post-Issue

BestowDallas, TX, US
serp_jobs.job_card.full_time
Customer Experience (CX) Manager.Bestow is a leading insurance technology platform serving some of the world's largest and most innovative life insurers. We are on a mission to increase financial st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Experience Center Manager

Customer Experience Center Manager

VusionGroupCoppell, TX, US
serp_jobs.job_card.full_time
Customer Experience Center Manager.Are you ready to develop the future of retail?.As the world's leader in IoT and data technologies for commerce, our mission is to help retailers and brands use di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Project Manager / Sr Project Manager, Customer Experience - Automation

Project Manager / Sr Project Manager, Customer Experience - Automation

American Airlines GroupDallas, TX, US
serp_jobs.job_card.full_time
Project Manager / Sr Project Manager, Customer Experience - Automation.Location : DFW Headquarters Building 8 (DFW-SV08) Cities : Dallas - TX Requisition ID : 81591 This job will continue to be posted u...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

Symbiotic ServicesDallas, TX, US
serp_jobs.job_card.full_time
Under the direction of the President, the Customer Experience Manager serves to lead and elevate our customer-centric strategies and initiatives. The ideal candidate will have a passion for deliveri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Director

Customer Experience Director

AssociaRichardson, TX, US
serp_jobs.job_card.full_time
The Customer Experience Director will lead the Voice of the Customer (VOC) team to capture, analyze, and act on customer feedback across all channelswhile integrating operational and inferred data ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Assistant Manager

Customer Experience Assistant Manager

Brilliant EarthDallas, TX, US
serp_jobs.job_card.full_time
Customer Experience Assistant Manager - Dallas, TX.The Customer Experience Assistant Manager for our Dallas, TX location will build, lead and mentor a team of dedicated Concierges, Customer Experie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager, EST or CST

Enterprise Customer Success Manager, EST or CST

SemperisDallas, TX, US
serp_jobs.job_card.full_time
Semperis Enterprise Customer Success Manager.Semperis focuses on creating an employee experience that is aligned with our visionbeing a Force for Goodstarting with being a good workplace.Semperis i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Mgr PT

Customer Experience Mgr PT

MichaelsFlower Mound, TX, US
serp_jobs.job_card.full_time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, Experience Center

Manager, Experience Center

MCKESSONIrving, TX, United States
serp_jobs.job_card.full_time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

Five BelowFort Worth, TX, US
serp_jobs.job_card.full_time
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

Home DepotCedar Hill, TX, US
serp_jobs.job_card.full_time
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Part Time Customer Experience Manager

Part Time Customer Experience Manager

MichaelsDallas, TX, US
serp_jobs.job_card.part_time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Lead Customer Experience Strategist

Lead Customer Experience Strategist

AT&TDallas, TX, US
serp_jobs.job_card.full_time
Lead Customer Experience Strategist.Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
CB2 Team Leader, Customer Experience & Outreach

CB2 Team Leader, Customer Experience & Outreach

CB2Dallas, TX, United States
serp_jobs.job_card.full_time +1
CB2 is transforming the perception of home design for today's modern consumer.Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price.Located i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, Trial Experience

Manager, Trial Experience

HighLevelDallas, TX, US
serp_jobs.job_card.full_time
As the Manager of the Trial Experience Team, you will be at the forefront of having value driven conversations with customer-facing employees and leads. You will lead and develop your team, bringing...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

MichaelsIrving, TX, US
serp_jobs.job_card.full_time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
T-Mobile is hiring : Sr Customer Experience Manager - Retail Experience Design in

T-Mobile is hiring : Sr Customer Experience Manager - Retail Experience Design in

MediabistroFrisco, TX, United States
serp_jobs.job_card.full_time
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation packa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Manager, Experience Center

Manager, Experience Center

McKessonIrving, TX, US
serp_jobs.job_card.full_time
The McKesson Experience Center serves as a corporate showcase highlighting all of McKesson's solutions, products, and services and routinely hosts employees, customers, and guests of McKesson's C-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Sr. Customer Experience Manager

Sr. Customer Experience Manager

T Mobile USFrisco, TX, US
serp_jobs.job_card.full_time +1
Customer Service Operations Support.At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitiv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days