Accounts Receivable Supervisor

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Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Summary of Responsibility :

The Accounts Receivable Supervisor provides support to the A / R team and Customers through execution of various A / R related activities and processes as outlined below.

What You Will Contribute :

• Lead the Accounts Receivable team, ensuring accurate, timely processing of AR functions.
• Provide initial point of contact for all inbound A / R related calls & emails in a timely manner.
• Replies to daily customer requests for documentation; Invoices, credit card receipts, sales tax issues, work orders, etc.
• Assisting with the research & resolution of customer payment discrepancies.
• Assist with processing of daily cash deposits.
• Perform customer credit checks, account setup, and maintenance in Microsoft D365.
• Research and resolve payment discrepancies, unmatched cash, and other AR issues.
• Handle escalated customer account concerns and collaborate with sales / division leaders to resolve them.
• Provide administrative support for third-party portals and customer questionnaires.
• Train, mentor, and evaluate staff to ensure accuracy, efficiency, and adherence to policies.
• Contribute to special projects, including ERP improvements (Microsoft D365)

Other Functions :

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications & Competencies :

What's in it for You :

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work :

Mental and Physical Requirements :

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.