Store Manager is responsible for all staffing, sales, and operations in a Scooter’s Coffee location. This role builds and leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style.
The Store Manager exemplifies Scooter’s Coffee core values and treats all employees and guests with respect and dignity, modeling professionalism and integrity with every interaction.
This role directly reports to the franchise owner, communicating all achievements and areas of opportunity within their store and their team.
Qualifications :
Energetic and positive personality
Highly organized and dependable
Leadership skills with ability to work cooperatively in a fast-paced, team environment
Excellent communication and interpersonal skills
Willingness to learn and embrace change
Ability to train, motivate, and develop a team creating a culture based on Scooter’s Coffee core values
Benefits :
Base Salary $40,000 - $45,000 / year based on experience
Quarterly bonus based on hitting key performance metrics
Paid time off
Opportunity for growth within a growing company
Schedule Requirements :
Full Time
Open Availability- including weekends and holidays
Typical Week is 40-50 Hours
Essential duties and responsibilities :
Lead the entire team of store leaders and baristas with a positive, engaging, and encouraging management style that inspires their team.
Lead by example in work ethic, speech, punctuality, customer interaction, station execution, uniform appearance, store cleanliness, etc.
Create a professional, positive, rewarding, fun, safe, and productive work environment.
Align store performance with Scooter’s corporate standards.
Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations.
Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce / improve performance.
Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter's "Amazing" customer service experience.
Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation.
Set a variety of goals and implement thoughtful strategies to achieve them. Ensure full team participation.
Contribute to store profitability by seeking opportunities to increase sales and by managing expenses.
Care for the store’s organization and cleanliness with attention to detail. Train and enforce store organization and cleanliness.
Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner.
Determine daily and weekly staffing requirements based on business needs and create work schedules accordingly.
Maintain final accountability for store operations.
Disclaimer :
The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.
Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry.
Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core : sustainably-sourced ingredients we handcraft into perfection.
We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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