Job Description
Job Description :
As an Entry Level Customer Service Assistant at Sociaxe, you will be responsible for providing exceptional customer service to our clients.
You will handle inquiries, resolve issues, and ensure customer satisfaction. This is a great opportunity to start your career in customer service and grow within the company.
Responsibilities :
Respond to customer inquiries via phone, email, and chat
Provide accurate information and solutions to customer issues
Resolve complaints in a timely and professional manner
Assist customers with product or service-related questions
Collaborate with the team to improve service processes
Maintain customer records and update relevant databases
Uphold company policies and procedures while assisting clients
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