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Love Where You Work!
Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BHG Bronson Healthcare Group
Title
Patient Representative - PT - Urgent Care63001086 Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization.
Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance / billing information, verification, scheduling appointments, provide patients with financial information and the collection and entry of payments.
Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required.
Ability to resolve patient financial issues and negotiate payment arrangements Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle.
Position works in a team environment and delivers exceptional customer service. Other duties as assigned. High School diploma or GED required.
Associates degree in related field or two years of related experience and / or training in a healthcare environment preferred.
Would consider two years of experience in a business office setting. Previous customer service experience required. Experience with third party billing (including county, state and federal) strongly preferred.
Medical Terminology, CPT and ICD-9 / 10 coding strongly preferred. CHAA certification required within 18 months of hire.
Mental & Visual Fatigue : Work which produces very high levels of mental / visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand / eye coordination for sustained periods of time.
Physical Effort : The job produces some physical demands. Typical of jobs that include regular walking standing, stooping, bending, sitting, and some lifting of light weight objects.
Shift
Variable
Time Type
Part time
Scheduled Weekly Hours
Cost Center
1202 Patient Access ER (BHG)
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