FT CUSTOMER SUPPORT SPECIALIST - WORK FROM HOME

Senior Place
Burlington, MA, United States
$50K a year
Remote
Full-time
  • Customer Service / Remote - Anywhere in U.S. / Up to $50K per year + benefits - As a Customer Support Specialist you'll : Learn the app thoroughly and become an expert to effectively assist customers;
  • Provide Tier 1 email support and conduct Zoom sessions to walk customers through functionalities, helping them resolve issues and become unblocked;

Build and maintain tutorials to enhance customer understanding and usage of the app...Hiring Fast >

5 hours ago
Related jobs
VERO
MA, United States
Remote

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the pro...

Rewatch
Chelsea, Massachusetts
Remote

Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...

Reconstruct
MA, United States
Remote

Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...

Vehlo
Brookline, Massachusetts
Remote

Competitive pay / Medical, dental & vision / 401k - As a Customer Support Rep you'll: Respond in a timely manner to customer inquiries; Assist customers with standard requests in regards to step changes, user management requests and how-to requests; Properly log and escalate inbound requests for bi...

HONK
MA, United States
Remote

Competitive pay / Several shifts available - As a Customer Service Specialist you'll: Interact directly with customers via phone; Utilize the company's proprietary technology to connect members with HONK's nationwide partner network; Answer calls to assist customers with order fulfillment and servic...

Metal
Arlington, Massachusetts
Remote

Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting ...

Underdog Fantasy
MA, United States
Remote

Up to $75K per year / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance - As a Customer Support Lead you'll: Supervise and mentor a team of 10+ customer support agents to achieve high performance; Conduct regular one-on-ones, provide feedback, and support professional deve...

TekWissen Group
Medford, Massachusetts
Remote

Competitive pay / Entry level - As a Customer Service Administrator you'll: Respond to a high volume of inquiries about the company's products or services by following standard scripts, policies, and procedures; Take inbound calls, LiveChat, and/or emails from examinees and others regarding teacher ...

Hot Topic
MA, United States
Remote

Call Center / Remote] - Anywhere in US / Competitive pay - As a Customer Service Rep you'll: Monitor phone queue to ensure proper coverage is maintained at all times; Respond to emails and live chat in a way that reflects the brand voice; Properly inform customers of order status and product availab...

Retirement Solutions Advisors
Tewksbury, Massachusetts
Remote

Competitive Pay - As a Data Entry Operator you'll: Gather, collate, and prepare documents, materials, and information for data entry; Conduct research to obtain information for incomplete documents and materials; Create digital documents from paper or dictation; Review all documents and information ...