Operations Manager

Job Title : Operations Manager of Senior Relocation Services ABOUT US Caring Transitions is the nation’s largest and most trusted organization specializing in downsizing, relocation, estate sales, decluttering, home cleanouts, online auctions, and other services.

There are over 325 Caring Transitions locations nationwide. Each location is independently owned and operated. Caring Transitions of Ambler helps seniors and non-seniors make smooth and stress-free transitions from one living situation to another.

We specialize in relocation services, downsizing, estate sales, and cleanouts. We’re hiring an awesome Part-time (to Full-time) Operations Manager for work in Montgomery County, Lower Bucks County, and parts of Philadelphia County.

• If you want interesting, meaningful, hands-on part-time (to full-time work), we would LOVE to talk to you about joining our team! Job Description : Primary responsibilities include, but are not limited to the opportunity to train and supervise team members;
• develop and mentor the team through flawless planning and execution of tasks assigned on a per-project basis; monitor and reinforce company guidelines, policies, and procedures and;

ensure safety of team, client, and property. Roles and Responsibilities : Create a welcoming and warm work environment, demonstrate a drive for results, and going above and beyond in service of the client with minimal supervision Ensure all tools and supplies are properly maintained and reach each job site Lead the team in the execution of tasks needed to complete the project with the allocated labor hours Report all incidents and / or accidents to management in a timely manner Monitor / reinforce safety procedures Communicate updates to clients and management as requested Handle any immediate employee concerns or disciplinary needs per Company policy Notify and assist management with any ongoing or major employee issues or disciplinary action Ensure team member hours are reported to management for payroll in a timely manner Work flexible hours, some weekends required Other responsibilities as needed Qualifications & Skills : High School diploma or equivalent training required Minimum of one-year supervisory experience preferred Ability to lead and manage a team in a fast-paced and unique work environment Excellent problem-solving and decision-making skills Outstanding customer service, organizational, written, verbal, and communication skills are requirements of this role Working knowledge of Microsoft Windows, including Word, Excel and PowerPoint Ability to interface effectively with mobile applications Physical / Environmental Requirements : Frequent lifting of up to 30lbs, moving, climbing occasionally, transporting, placing, and removing household items for staging, liquidation, donation, and resettling Walking and / or standing in varying weather environments Frequent walking up and down stairs, possibly while carrying up to 30lbs Compensaton $17 - $21 per hour, depending on experience and internal drive Team Lead Tasks Focused on leading the work activity at a job site and responsible for meeting assigned labor hours, as well as overall safety of employees, client, and job site.

This list does not reflect every single task that may need to be completed for a successful project : All Job Sites Communicate to the team : describe the client, needs, goals of job to team, how are we pricing if Estate Sale, any safety precautions to be aware of, etc.

Responsible for labor hours Safety of client, team, and property Ensure there is a clean bathroom for team; assign via rotation May need to pick up supplies from storage;

ensure team has necessary tool kits Ensure tool kits are restocked and / or assist management in keeping kits stocked Work with management to ensure all materials arrive on job site Estate Sales Before Sale Starts Sort & organize, merchandise & price contents of house Inside Signage Cleaning - vacuum, garage swept, etc.

Master list of mass pricing for Cashier Any special notes for Cashier Aprons stocked and ready for staff Outdoor signs organized and ready Empty boxes, bags, and wrapping supplies organized Walk property, check rafters, crawl spaces for sale items and note any clean-out needed Boxes and wrapping paper under hold table After Sale Signs are removed and organized All CT property is stacked and ready for loading / delivery to storage Employee purchases are totaled and paid for Walk property to ensure all clean-out is done (open all cupboards, drawers, attic, crawl space, rafters, walk outside property, etc.

Ensure transfer of knowledge to clean-out team Supervise any donation pick-up May assist management in totaling sales Cleaning (depends on situation) Packing / Moving All boxes properly labeled Master Inventory list is created Any broken items are documented / pictures taken prior to packing and noted on master inventory list Special instructions are communicated to movers LIFO needs are boxed and appropriately labeled for the client and movers Team cleans up sweeps, takes trash, etc.

Take inventory of supplies that are used for appropriate chargeback to client Coordinate with movers day of move (prior with management and / or movers) All materials are hauled away to recycle or storage for reuse All trash is removed (may be times client is responsible for their own trash) Client is fully resettled into new home Clean-out Sort and box contents of property into donation, trash, recycle Walk property to ensure all clean-out is done (open all cupboards, drawers, attic, crawl space, rafters, walk outside property, etc.

Online Auction Sort and organize contents into meaningful auction lots Follow online auction guidelines for taking pictures and descriptions, etc.

Take pictures, write descriptions Box up auction lots and label for easy identification on pickup day May assist with advertising and marketing / social media Auction Pickup Ensure auction lots are organized Responsible for master pickup signature sheet;

having winning bidders sign Ensure safety of property (e.g. no damage to walls, carpet, flooring) May be responsible for day of pickup sales Powered by JazzHR