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Customer Service Specialist

VirtualVocations
Hampton, Virginia, United States
Full-time

A company is looking for a Customer Service Specialist to provide exceptional service and support to clients.Key ResponsibilitiesProvide timely and accurate customer service through various channels, addressing inquiries related to account maintenance, billing, and product feedbackUtilize analysis and policies to resolve customer issues and ensure satisfactionLog and classify customer contacts, filter inquiries, and escalate as necessaryRequired QualificationsCustomer service or contact center experience preferredHigh school diploma required;

bachelor's degree preferredStrong organizational and time management skillsWorking knowledge of computer systems, including Microsoft Office products

12 days ago
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