Senior Customer Service Representative

VirtualVocations
New York, New York, United States
Full-time

A company is looking for a Senior Customer Service Representative - National Remote.Key Responsibilities : Handle 35-50 incoming customer calls daily, identifying their needsResearch and resolve complex customer issues across multiple databasesMaintain productivity and quality standards while contributing to team contentRequired Qualifications : High School Diploma / GED or equivalent work experienceAt least 1 year of experience in a high-volume call center environmentFamiliarity with computer and Windows PC applicationsAbility to work flexible 8-hour shifts, including SaturdaysMust live in a location with a high-speed internet connection

11 days ago
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