Talent.com
Branch Coordinator
Branch CoordinatorOwens & Minor • Santa Fe, NM, US
Branch Coordinator

Branch Coordinator

Owens & Minor • Santa Fe, NM, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Branch Coordinator

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customersand their patientsare at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include :

  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after one year of service
  • Employee stock purchase plan
  • Tuition reimbursement

The anticipated salary range for this position is $17.64 - $18.86 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

Job Summary

Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers and other team members, Branch Coordinators ensure orders are received and processed timely, efficiently, and accurately. Branch Coordinators play an important role in ensuring Apria is paid for the services we provide by obtaining all necessary documentation required to bill health insurance plans.

Essential Duties And Responsibilities

  • Act as first point of contact to patients arriving in person.
  • Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
  • Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
  • Work with sales team, referrals and / or patients to gather documentation / information needed to meet insurance guidelines. Requests health plan authorizations / information as required; either electronically or verbally.
  • Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
  • Collect credit card payments and billing information, reconcile daily receivables, and submit to the lock box.
  • Perform outbound customer satisfaction calls to patients and referrals.
  • May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices and other respiratory equipment.
  • May perform functional tests on certain respiratory equipment.
  • Performs other duties as required.
  • Supervisory Responsibilities

  • None
  • Minimum Required Qualifications

    Education and / or Experience

  • High School Diploma or equivalent
  • At least one-year related work experience
  • Certificates, Licenses, Registrations or Professional Designations

  • None
  • Skills, Knowledge And Abilities

  • Organizing
  • Problem Solving / Analysis
  • Patient Focused
  • Teamwork
  • Time Management / Multi-tasking
  • Effective communication in person, on the phone and electronically
  • Computer Skills

  • Intermediate to advanced computer skills
  • Proficient working within multiple systems at once
  • Language Skills

  • English (reading, writing, verbal)
  • Mathematical Skills

  • Intermediate level math skills
  • Preferred Qualifications

    Education and / or Experience

  • At least two years' experience in an office environment, healthcare setting or call center
  • Experience utilizing multi-line phone-system.
  • Physical Demands

  • While performing the duties of this job, the employee uses his / her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.
  • The employee uses computer and telephone equipment.
  • Specific vision requirements of this job include close vision and distance vision.
  • Regularly required to use hands to write, use computer or handheld device (tablet), telephone and use a document imaging system and manipulate documents.
  • Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers / values.
  • Employee continually engages in activities that require talking and hearing.
  • This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
  • Occasionally required to stand, lift, push or pull objects ranging from 10 lbs - 40 lbs.
  • Work Environment

  • Work is performed in an office setting with exposure to moderate noise and indoor florescent lighting.
  • The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

    serp_jobs.job_alerts.create_a_job

    Branch Branch • Santa Fe, NM, US

    Job_description.internal_linking.related_jobs
    Branch Manager

    Branch Manager

    WaFd Bank • Espanola, NM, US
    serp_jobs.job_card.full_time
    Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over. WaFd Bank is hiring a Branch Manager...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Independent CRNA

    Independent CRNA

    Palm Careers LLC • Algodones, NM, US
    serp_jobs.job_card.full_time
    Independent CRNA Opportunity in New Mexico $300K+ Earnings, Autonomy, and Sunshine.Are you a CRNA ready to move beyond ACT models and into a fully independent role? This is your chance to take cont...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Coordinator

    Patient Coordinator

    Choice Healthcare Services • Santa Fe, NM, US
    serp_jobs.job_card.full_time
    Summary : The Patient Coordinator (Front Office Receptionist schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.At C...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Per Diem / PRN Nurse RN - Home Health

    Per Diem / PRN Nurse RN - Home Health

    Giving Home Health Care • Los Alamos, NM, US
    serp_jobs.job_card.full_time +2
    Giving Home Health Care is seeking a per diem / prn nurse RN Home Health for a per diem / prn nursing job in Los Alamos, New Mexico. Job Description & Requirements.Since 2012, Giving Home Health...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Therapy Team Leader

    Therapy Team Leader

    Encompass Health • Peña Blanca, NM, US
    serp_jobs.job_card.full_time
    Occupational Therapy Team Leader Career Opportunity.Must Hold Occupational Therapy License.Lead with Purpose in Occupational Therapy. Seeking a career transcending the ordinary? Join Encompass Healt...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Per Diem / PRN Nurse RN - Home Health - $40-45 per hour

    Per Diem / PRN Nurse RN - Home Health - $40-45 per hour

    Giving Home Health Care • Los Alamos, NM, United States
    serp_jobs.job_card.full_time +2
    Giving Home Health Care is seeking a per diem / prn nurse RN Home Health for a per diem / prn nursing job in Los Alamos, New Mexico. Job Description & Requirements.Since 2012, Giving Home Health Car...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Military Funeral Honors State Coordinator

    Military Funeral Honors State Coordinator

    Patriot Enterprises LLC • Santa Fe, NM, US
    serp_jobs.job_card.full_time
    Patriot Enterprises will provide the Army National Guard (ARNG) Military Funeral Honors (MFH) and Survivor Outreach Services (SOS) support to geographically dispersed service members and families.T...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Lead with Purpose in Occupational Therapy

    Lead with Purpose in Occupational Therapy

    Encompass Health • Peña Blanca, NM, US
    serp_jobs.job_card.full_time
    Occupational Therapy Team Leader Career Opportunity.Must Hold Occupational Therapy License.Lead with Purpose in Occupational Therapy. Seeking a career transcending the ordinary? Join Encompass Healt...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Materials Coordinator / Full-Time

    Materials Coordinator / Full-Time

    Christus Health • Santa Fe, NM, US
    serp_jobs.job_card.full_time
    High school diploma or equivalent required, Associates Degree preferred.Strong organizational skills and ability to prioritize. Strong verbal, written and interpersonal skills.Ability to promote exc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Quality Management Coordinator / Full-Time

    Quality Management Coordinator / Full-Time

    Christus Health • Santa Fe, NM, US
    serp_jobs.job_card.full_time
    POSITION SUMMARY : In a High-Reliability Organization, the QM Coordinator, reporting to the Director of Quality, is responsible for coordinating and acquiring data from source systems specific to cl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Per Diem / PRN Nurse RN - Home Health - $45-50 per hour

    Per Diem / PRN Nurse RN - Home Health - $45-50 per hour

    Giving Home Health Care • Espanola, NM, United States
    serp_jobs.job_card.full_time
    Giving Home Health Care is seeking a per diem / prn nurse RN Home Health for a per diem / prn nursing job in Espanola, New Mexico. Job Description & Requirements.Since 2012, Giving Home Health Care ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    SCAN COORDINATOR

    SCAN COORDINATOR

    Food King • Santa Fe, NM, US
    serp_jobs.job_card.full_time
    This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Adventure Coordinator

    Adventure Coordinator

    Bishop's Lodge • Santa Fe, NM, US
    serp_jobs.job_card.full_time
    Settled more than 150 years ago by Bishop Jean Baptiste Lamy, this iconic Santa Fe landmark is steeped in history and has undergone a sensitive restoration to preserve its distinctive Southwestern ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Financial Sales Manager-Branch Manager / Business Development

    Financial Sales Manager-Branch Manager / Business Development

    First Citizens Bank • Santa Fe, NM, US
    serp_jobs.job_card.full_time
    At First Citizens Bank, together we become better.We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.As a Financial Sal...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Engagement Coordinator

    Engagement Coordinator

    HomeGoods • Santa Fe, New Mexico, United States of America
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Experienced Border Patrol Agent, Up to $30,000 Sign-On Bonus

    Experienced Border Patrol Agent, Up to $30,000 Sign-On Bonus

    United States Customs and Border Protection • Cononcito, NM, US
    serp_jobs.job_card.full_time
    Border Patrol Agent - Experienced (GS11) Check out this higher-salaried federal law enforcement opportunity with U.Your current or prior law enforcement experience may qualify you for this career o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    ULTRASOUND SUPERVISOR - MATERNAL / FETAL

    ULTRASOUND SUPERVISOR - MATERNAL / FETAL

    University of New Mexico - Hospitals • Placitas, NM, US
    serp_jobs.job_card.full_time
    Relocation Assistance Available.Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials.Compensation for this role is based on a number of factors, including but not ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Border Patrol Agent – Law Enforcement Career, $30,000 Recruitment Incentive

    Border Patrol Agent – Law Enforcement Career, $30,000 Recruitment Incentive

    United States Customs and Border Protection • Glorieta, NM, US
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted