Glide - Relaunch USA Returnship: Lead Infrastructure Business Relationship Management Engineer

Glide - Relaunch is an eight-week return-to-work program, or "returnship", that provides the necessary resources to support and accelerate your exposure at Wells Fargo after being on a current career break of at least two (2) years.

• The professional role(s) below have been set aside by the business division(s) in anticipation of their Glide participant filling that position.
• During your eight-week returnship you will spend 80% of your time focused on work directly aligned to one of these roles within the business.
• The remaining 20% of your time consists of a program manager-led, cohort curriculum experience that includes skills refresh, engagement with program graduates, and senior leader networking opportunities - giving you the chance to learn from successful Wells Fargo leaders who will share their expertise and knowledge to help relaunch your career.

Following successful completion of the program, participants who meet performance expectations may be offered full-time, benefit-eligible roles directly following the returnship.

For information about Wells Fargo's employee benefits, please visit Benefits - Wells Fargo Careers.

Program Expectations :

Must be able to commit to full duration of 8-week returnship program working a hybrid office schedule, from September 9 - November 1.

Conversion to full-time employment is based on performance over the 8-week returnship. Conversion decisions and processing will immediately follow the returnship beginning on November 4 without a break in service.

A bout this role :

Wells Fargo is seeking Lead Infrastructure Business Relationship Management Engineer for our Glide - Relaunch returnship for the Technology business division, Consumer Technology Business Relationship Management team.

Learn more about our business divisions at Business Divisions Wells Fargo Jobs.

In this role, you may :

• Guide complex initiatives to develop infrastructure to provide solutions for business applications
• Participate in various projects intended to continually improve or upgrade the infrastructure
• Contribute to the evaluation of internal and external software solutions which could be leveraged to meet target state architecture goals
• Assist in the design, build and deploy of infrastructure solutions through collaborative efforts with the team and third-party vendors
• Advise on decisions in technical designs, implementation plans and identify project risks and resource requirements
• Identify risks and controls of operations, focusing on policies, procedures and work standards to ensure success
• Recommend courses of action to maintain cost effectiveness and achieve results
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers and external vendors

Required Qualifications :

• 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
• Rejoining the workforce after taking a current career break of at least 2 years

Desired Qualifications :

Technology : Consumer Technology Business Relationship Management team

• Experience as a lead sales engineer providing technical expertise and business relationship engagement
• Working knowledge of Artificial Intelligence
• Some experience in learning delivery which includes knowledge transfer, supporting skills development, and changing behaviors using a range of techniques
• 3+ years of experience business relationship management capabilities :
• developing, producing, and delivering regular and ad hoc management information to provide insights and aid decision-making
• demand management including analyzing and proactively managing business demand for new services or modifications to existing service features or volumes
• Identification of prospective customers and working with them to identify needs, influence purchase decisions and enhance future business opportunities
• experience developing targets for service levels and assessing, monitoring, and managing the delivery of services against the targets
• portfolio management developing and applying a management framework to define and deliver a portfolio of programs, projects and / or ongoing services
• 3+ years of experience in one or more of the following technologies :
• database technology with large data warehouses, data lakes or the business of data management
• contact center technology experience
• financial services operational experience in the business and / or technology in any or all of wholesale, retail, and shared services business lines
• private and public cloud experience with specific focus on application modernization to take advantage of cloud native capabilities.

Position Locations :

• 300 S Brevard St CHARLOTTE, NC 28202
• 1525 W W T Harris Blvd CHARLOTTE, NC 28262-8522
• 1301 Solana Blvd Bldg 1 Fl 1-3 WESTLAKE, TX 76262
• 3075 Loyalty Cir COLUMBUS, OH 43219

Job Expectations :

• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship now or in the future

Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.

Posting End Date : 21 Jun 2024

21 Jun 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.