Director of Customer Account Management

VirtualVocations
Alton, Texas, United States
$50K a year
Full-time

A company is looking for a Director of Customer Account Management.Key ResponsibilitiesIdentify and recruit top customer account management talentBuild, manage, and motivate a global team of customer account managers and operations specialistsOwn and report on the customer account team's metrics and performanceRequired Qualifications6+ years of enterprise-class software account management leadership experienceProven track record of growing existing mid-market business, typically $50k+ ARRExperience building relationships with C-suite level decision makersOperational experience in process optimization for account management teamsExperience with account segmentation and sales funnels

7 days ago
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