Description
Location : On site in Memphis, TN., MAryville, TN., Birmingham, AL., New Orleans, LA., Lafayette, LA., Charlotte, NC., or Raleigh, NC.
SUMMARY
Coordinates business and technical systems and processes with respect to; design, application installation, configuration, integration and development, application testing, modification, troubleshooting and maintenance of applications used within the Wealth Management Business.
Works independently with little supervision and a great latitude in decision-making responsibility. This position will be a member of the Wealth Management Agile team and may be asked to facilitate Agile ceremonies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for support and delivery of the core computer information systems used by Wealth Management.
Work directly with internal clients and product owners to understand the individual needs of the business and translate those needs into technical requirements.
Prepare recommendations regarding cost versus benefit as a result for implementing new systems and processes.
Analyze current business processes and make recommendations for improvement based on industry trends and professional knowledge.
Ability to break down work into features and stories in an Agile environment.
Ability to document detailed descriptions of functions, workflows, records, files, flow charts and other information necessary to support project or application initiatives.
Provide technical support for end-user departments; act as vendor interface for applications as assigned.
Support change control processes and procedures for applications as assigned.
Coordinate and support for modifying applications systems and work flows to improve production or expanding application systems features to serve new purposes.
Accurately maintain any department documentation, project or issue logs, and write / deliver correspondence in a clear, concise, professional manner.
Work with external vendors and technical support teams in the installation, maintenance and support of software applications as assigned.
Able to self-manage and / or include appropriate people in decision-making process.
Act as part of an Agile team to deliver products and services to the Wealth Management Business.
Have extensive knowledge of Scrum and other Agile Methodologies
Familiarity with the role of Agile Product Owner and Scrum Master, and be willing to take on aspects of these roles as needed.
Performs all other duties as assigned
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and / or abilities required in this position :
Bachelor (4-year college) degree and 4+ years of experience or equivalent combination of education and experience
COMPUTER AND OFFICE EQUIPMENT SKILLS
Microsoft Office suite
Microsoft Visio or Similar technology
Atlassian Jira or Similar technology
MS SQL Reporting
CERTIFICATES, LICENSES, REGISTRATIONS (Ex : CPA, Series 6 or 7 license, etc)
None required
Prefer CSM / SSM and / or PMP certifications.
About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.
With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States.
Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
Benefit Highlights
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More FirstHorizon.com / First-Horizon-National-Corporation / Careers / Our-Benefits
Corporate Diversity Commitment :
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve.
We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
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Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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