Assistant Manager

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Job Title : Assistant Manager

Assistant Manager

Department :

Student Life Dining Services

The Assistant Dining Manager assists in the management of a university dining unit. The unit may have multiple styles of service including traditional cafeteria, grab and go service, retail, or c-store.

• The operation serves approximately 2,500 students, staff and guests each day; supervises as many as 10-15 full-time regular employees and up to 300 part-time student employees in a diversity-valued organization;
• manages the production and service of food to students, staff, guests, and special groups and in addition manages the procurement and inventory of food and related goods;
• supervises service and customer relations; responsible for meals being served in accordance with prescribed standards; responsible for overall performance management and supervision of employees;
• supervises the quality and quantity of food items produced; orders product; takes inventories; supervises inspection of incoming food and supplies;
• orients, trains and coaches all employees in all aspects of facility operations; supervises all staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests;

manages the student managers and the student personnel program.

Minimum Education Required

High School Diploma or GED or equivalent combination of education and experience.

Qualifications

• Required : 4 years of relevant experience; 1-3 years of experience in food service management; 1-3 years of direct supervisory experience;
• knowledge of ServSafe Sanitation guidelines or similar food handler program; excellent customer service skills; ability to read and interpret documents such as receipts, safety rules, operating instructions and procedure manuals;

ability to write routine reports and correspondence; ability to regularly lift and / or move up to 20 pounds and frequently lift and / or move up to 50 pounds.

• Desired : Bachelor's degree in hospitality management or related field or an equivalent combination of education and experience in food service;
• excellent verbal and written communication skills; experience working with HACCP principles; experience managing Classified Civil Service, bargaining union member employees, and student staff;

knowledge of computerized ordering systems; ability to speak effectively before groups of customers or employees of the organization.

Explore our extensive benefits

Work-life : Flexible and remote work arrangement opportunities where applicable, childcare program, and access to educational, athletic and cultural events.

Retirement : State pension and alternative options with competitive employer contributions, as well as optional supplemental plans.

Health : Medical, dental, vision and prescription coverage, life insurance, flexible spending accounts and wellness programming.

Time off : Paid vacation and sick time, parental and medical leave plus 11 paid holidays. Short and long-term disability options also available.

Financial : Tuition assistance for employees and their dependents, adoption assistance and discounts with preferred vendors and university partners.

Wellness : Lifestyle spending account, employee assistance program, health reimbursement account, and employee wellness program.