CUSTOMER SUPPORT AGENT - WORK FROM HOME

Journey Clinical
Baldwinsville, NY, United States
Remote
Full-time
  • Customer Service / Fully Remote - Anywhere in U.S. / Competitive salary / Flexible hours - As a Customer Support Agent you'll : Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails);
  • Provide support to therapists to ensure success along their treatment journey; Bring feedback and share insights with the team on common themes expressed by therapists;

Collaborate with cross-functional teams to drive continuous process improvements; Document knowledge bases / saved responses for better serving patients...Hiring Fast >

23 hours ago
Related jobs
Promoted
TadHealth
Baldwinsville, New York
Remote

Up to $60K per year / Benefits - As a Customer Support Rep you'll: Empower customers with industry knowledge combining elements of healthcare language, state regulations, and privacy laws; Respond to customer inquiries via email, phone, and chat promptly and professionally; Troubleshoot customer iss...

Promoted
PhoneBurner
Syracuse, New York
Remote

Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate responses by consulting available resource ...

Promoted
Spade Recruiting USA
Syracuse, New York

Accept customer calls and return customer. Work and learn from management teams to stay up to date on new products, services, and policies. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Handle incoming customer service call...

Promoted
Talent Hire Recruitment
Brewerton, New York
Remote

We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing outstanding customer service and support to our client base. Dynamic Team Environment: Our virtual workplace thr...

Promoted
HONK
Fulton, New York
Remote

Competitive pay / Several shifts available - As a Customer Service Specialist you'll: Interact directly with customers via phone; Utilize the company's proprietary technology to connect members with HONK's nationwide partner network; Answer calls to assist customers with order fulfillment and servic...

Promoted
Miaplaza, Inc.
Fulton, New York
Remote

Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Specialist you'll: Communicate with customers via online live chat, answer emails and phone calls, and/or respond to customers on social media; Analyze and anticipate customer needs and recommend appropriate solutions...

Promoted
Help at Home
Baldwinsville, New York
Remote

Office Assistant / Remote] - Anywhere in U.Competitive Pay - As an Administrative Assistant you'll: Coordinate and manage the calendars of five operations leaders, scheduling meetings, appointments, and travel arrangements to ensure efficient time management; Track and process expense reports, ensur...

Talent Hire Recruitment
Clay, New York
Remote

Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing outstanding customer service and support to our client base. What We Offer:   Remote, work from h...

Professional Career Solutions
Clay, New York

Remote position (Work from home). We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus...

EA Solutions
Syracuse, New York
Remote

Work from Home Administration - Computer Online Data Entry & Short Studies/Feedback - Part Time & Full Time Work - No Experience Needed, Training Provided. Data Entry Computer Job - Work from Home Part Time. Salary: Data Entry Work from Home - Part Time Computer Job. Education – Instruc...