Fraud Analyst

Job Description

Job Description

About X

We build the world's most trusted public town square—and we pride ourselves on our commitment to protecting free speech within the boundaries of the law. Beyond that, we aim to increase unregretted user minutes on our platform, and make it the best place on the internet for creators to share content and make money.

About the Role

We are seeking a sharp and dedicated Fraud Analyst to join X's Safety team, where you will play a critical role in safeguarding the integrity and trustworthiness of our platform. In this role, you will leverage advanced tools and analytical expertise to detect, investigate, and prevent fraudulent activities, ensuring user safety and upholding X's reputation as the world's most trusted public town square. Ideal candidates are meticulous problem-solvers with a passion for data-driven insights, collaboration, and protecting users in a fast-paced, innovative environment.

Responsibilities

• Monitor and analyze user behavior, transaction data, and relevant metrics using sophisticated tools to identify potential fraudulent activities.
• Conduct thorough investigations into suspicious activities, analyzing user accounts, IP addresses, payment transactions, and interaction patterns to uncover fraud.
• Prepare detailed reports on investigation findings, including evidence gathering, for internal review and potential legal proceedings, maintaining clear and concise documentation.
• Collaborate closely with Legal, Compliance, Customer Support, and Engineering teams to enhance fraud detection systems and strategies.
• Assist in developing and refining fraud prevention policies and procedures, ensuring alignment with regulatory requirements and X's user experience goals.
• Educate staff on emerging fraud trends and preventive measures, occasionally contributing to training or user-facing educational materials on fraud protection.
• Stay current on the latest trends in fraud, cybersecurity, and social media platform vulnerabilities to inform proactive strategies.

Required Qualifications

Preferred Qualifications

Note : This role involves potential exposure to sensitive or graphic content, including but not limited to vulgar language, violent threats, pornography, and other graphic images.

Benefits

Base salary is just one part of our total rewards package at X, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

X is an equal opportunity employer.

Privacy Policy and California Consumer Privacy Act (CCPA) Notice