Description
Under direction of the Front Desk Supervisor, the
Front Desk Coordinator will provide a full range of reception and financial
screening duties. Primary functions include but are not limited to : checking in
and checking out patients, including verifying patient demographics, updating
insurances, collecting co-pays, cash reconciliation, scheduling follow up
appointments and providing after visit summary duties.
Salary Range : $25.60 - $36.33 / Hourly
Qualifications
All Required :
- Knowledge and understanding of HIPAA Regulations, Policies and Procedures, including proper requirements needed for release of patient information.
- Ability to interact and build / maintain rapport with outside providers.
- Ability to resolve co-pay issues.
- Demonstrated work experience in the front desk or medical setting.
- Oral communication skills to receive and convey information clearly and concisely.
- Good communication and customer service skills.
- Interpersonal skills to interact effectively with staff, patients and public.
- Ability to accurately file alphabetically and numerically.
- Ability to count money and make change when accepting co-pays.
- Ability to type with moderate speed and accuracy.
- Working knowledge of personal computer.
- Ability to set priorities and organize workload to optimize efficiency.
- Knowledge of medical records and medical terminology.
- Demonstrated work experience in a community-based health clinic.
- Ability to work at other areas as needed.
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