Account Supervisor

The Account Supervisor role is the brand champion. Provide strategic input, tactical planning and direction on assigned accounts.

Has direct management responsibilities : manages junior account staff to implement plans and profitable manner. Build positive, lasting client relationships.

Ensure high quality agency output.

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.

Your Impact : Agency Operations

Agency Operations

• Drive the process and details, and develops tactical plans. Forecast budgets.
• Finances : Develops and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates.
• Raise client awareness as to when changes in client direction affect estimates.
• Knowledge of contract and its possible effects.
• Sound decision making regarding hours dedicated to jobs, what to prioritize.
• Knowledge of all basic financial tools necessary to account management
• Trouble shoot : Know when things might get off track in agency operations. Use experience and judgment to solve for potential problems before they get too big.

Solve client issues, moderate conflicts and influence management decisions

• Team Leadership : Takes on wider, informal leadership responsibilities within the agency
• Management : team leader, provides clear and fair direction & feedback to junior account staff

Knowledge

• Deep, expert understanding of the therapeutic category, the audience and at least two channels. Basic knowledge of at least one other category, and another audience
• Continuously learn technology
• Demonstrate and apply expert knowledge of assigned brands
• Serve as point of authority or source of advice for therapeutic area
• Ensure team adherence to agency process. Identify issues and leads problem resolution

Strategy

• Vision : Develops communication objectives (e.g. marketing / brand platform briefs). Identify the important / broad issues while still driving the process and details
• Planning : High-level analysis of category, research, and competitive data.
• Analyze and extract findings / issues from all available marketing data.
• Active in strategic development.
• Demonstrate passion with the brand

Tactics and Execution

• Develop marketing / brand platform briefs). Own the agency process. Show resourcefulness and thoroughness in developing tactical plans, including budgets and timelines.
• Production : Manages and manages the production of client-approved marketing tools
• Creative : Collaborates on creative brief development
• Assume Responsibility for the writing and preparation of marketing communications plans and proposals
• Communication : Communicate key Client issues / initiatives to team
• Demonstrates the ability to think creatively and strategically
• PHCG Offerings : Basic knowledge of PHCG businesses, offerings, and tools

Client Relationship

• Build trusting relationships with client counterparts. Is seen as strategic, integral to the account, and offering added value.
• Relationship : Frequent, positive client contact with key clients
• Brand Champion : Ensures everyone focused on brand strategy and positioning : client, account team, and other internal departments
• Agency Champion : Understands and advocates the agency POV (point-of-view).
• Presentations : Ensures client is kept informed on all account activity : this includes ultimate responsibility for ensuring that appropriate written reports are delivered quickly.
• Present complex data or messages in clear, succinct, compelling manner to clients
• Lead role in ensuring, accurate client documentation & correspondence

Qualifications

Requirements

• Exhibits Integrity and Trust
• Exhibits Self Development

Education and Experience

• Bachelors degree required
• MBA, Masters in Marketing or related discipline preferred
• Experience in healthcare communications environment preferred
• 5+ years experience in an integrated agency
• Open to travel

Additional Information

Our Publicis Groupe motto Viva LaDifférence meanswe’rebetter together, and we believe thatour differences make us stronger.

It means wehonor and celebrate all identities, across all facetsof intersectionality, and it underpins all that we doas an organization.

We are focusedon fostering belonging and creating equitable &inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive.

Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

All your information will be kept confidential according to EEO guidelines.

J-18808-Ljbffr