Job Description : Duties :
Duties :
- Provide technical expertise on Client’s Next Generation Firewall (NGFW) technologies to ensure customers and partners maximize Client’s products' potential.
- Work closely with Client’s Product and Engineering teams to develop, integrate, and implement network security and endpoint solutions.
- Serve as a customer advocate, driving product adoption by influencing the product roadmap, leveraging new features, and identifying innovative use cases.
- Ensure customers maximize their investment by implementing and operationalizing Client’s solutions to achieve their security objectives rapidly.
- Partner with account teams to deliver a high-visibility, high-touch delivery strategy, technical account plan deployments, and product-level success plans.
Skills :
- 5 years of experience in network security engineering, operations, support, or professional service, or similar roles.
- Working knowledge of Client Networks NGFW security platforms is highly desirable.
- Experience with Enterprise network products (router, switch, servers, wireless, monitoring, management) is highly desirable.
- Working knowledge of Windows, Mac, and Linux operating systems is highly desirable.
- Network Security certification from Client Networks (PCNSA, PCNSE) or CISSP, CCNA, CCNP, CCIE, or similar is highly desirable.
- Proven results as a trusted technical advisor, interacting with client teams at various levels of technical and non-technical depth.
- Experience in customer escalations, account management, and project management.
- Ability to thrive in a matrixed team environment, anchored by client values of Collaboration, Disruption, Execution, Inclusion, and Integrity.
Education :
Undergrad Engineering or Masters in Engineering
Certifications & Licenses :
- CCIE
- CCNA
- CCNP
- CISSP Required Skills :
- Wireless
- Wireless
- CCIE
- Linux
- Security engineering
- Network security Additional Skills :
- Router
- Router
- CISSP
- CCNA
- CCNP
- Security certification
- Operations
- Project Management
- Product roadmap
- Account management
- Use cases
- Firewall
Languages :
English ( Speak, Read, Write )
Note :
Pay Range : $40 / Hr - $45 / Hr
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market;
the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
Associate Customer Success Engineer, XSOAR
Customer Success Engineers are product experts, technical advisors, and advocates to enable our customers’ secure environments. Cortex Customer Success Engineers are responsible for empowering our clients to automate their Security Operations, streamlining the analyst processes and helping pro...
Customer Success Engineer - NGFW
Customer Impact:Gain an understanding of typical business challenges faced by our customers in order to appropriately map features in their security environments, as well as provide proactive information, guidance, and supportEnsure customers are maximizing their investment by rapidly implementing a...
Customer Success Engineer, Access
As a Customer Success Engineer (CSE) at Palo Alto Networks, you will play a strategic role in driving customer success by providing advanced technical expertise and leadership. Customer Success Engineers are product experts, technical advisors, and customer advocates. This position works within our ...
Customer Success Engineer, NGFW
Customer ImpactUnderstanding of NGFW and CDSS best practices and related tools (AIOps, BPA) to help customers maintain the highest levels of security. Work with Product and Engineering teams to ensure customers and partners get the most out of our products. This position works with our Network Secur...
Sr. Software Engineer, Customer Success
Sr Software Engineer customer success is a key technical resource who ensures that the Lynx product implementations can be successfully deployed and supported end to end. It is a customer-facing role requiring excellent communication skills collaborating with various internal and external teams, res...
Sr. Software Engineer, Customer Success
Sr Software Engineer customer success is a key technical resource who ensures that the Lynx product implementations can be successfully deployed and supported end to end. It is a customer-facing role requiring excellent communication skills collaborating with various internal and external teams, res...
Associate Customer Success Engineer, XSOAR
Customer Success Engineers are product experts, technical advisors, and advocates to enable our customers’ secure environments. Cortex Customer Success Engineers are responsible for empowering our clients to automate their Security Operations, streamlining the analyst processes and helping provide r...
Customer Success Engineer, Access
As a Customer Success Engineer (CSE) at Palo Alto Networks, you will play a strategic role in driving customer success by providing advanced technical expertise and leadership. This position works within our Secure Access Service Edge (SASE) Customer Success organization, helping customers in their ...
Customer Success Engineer - React.j...
As a Customer Success Engineer, you will be responsible for making the experience of using the company's product and developer platform easy, simple, and amazing. We are seeking to work with a curious, talented, and self-motivated individual who is passionate about enabling customers to be successfu...
Associate Customer Success Engineer, XSOAR
Cortex Customer Success Engineers are responsible for empowering our clients to automate their Security Operations, streamlining the analyst processes and helping provide return on investment for the XSOAR platform. This position works within our Cortex XSOAR Customer Success organization, helping c...