Ocean Import Agent I

Introduction :

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams.

And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment.

Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT.

Find out what our people deliver.® means when you come move the world with us!

Hear directly from our teammates at and make us the next stop on your career journey.

Overview :

AIT Worldwide Logistics is seeking an Ocean Import Agent I that will coordinate the day-to-day import of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests.

The Ocean Import Agent’s primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.

Responsibilities :

Receive and validate customer order (Cargowise Org, Credit, Import POA, Restricted Commodities, Cargo Value, Embargoes / Sanctions, Additional Services, Documentation Requirements, Incoterms)

Identify best routing / transit option per customer request / SOP

Anticipate and secure quotation from vendors / agents for all potential order costs

Issue customer or overseas office / agent quotation & confirm acceptance

Ensure ISF completed timely by broker (if applicable)

Receive and validate customer documents

Track and confirm vessel arrival and update system milestone

Issue Arrival Notice and distribute per customer requirement

Dispatch inland carriage with subcontractor if applicable

Track and confirm shipment arrival to final cfs / terminal (if applicable)

Track and confirm Customs Release Status

Ensure Original B / L surrendered to AIT (if applicable)

Obtain Pick Up # from Carrier & forwarded to relevant parties (if applicable)

Confirm timely delivery / release of cargo and update system milestone

Accrue for all costs in CargoWise and perform initial profitability check

Confirm final costs, ensuring all are accrued and final profitability check complete

Issue Invoice to customer / overseas office as required

Distribute documents as per shipper requirement / SOP

Manage customer reporting and / or additional system milestones as required

The wage range for this position is $24.23 - $37.63 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Qualifications :

A team player who works well with others being respectful to our teammates is a Core Value

A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role

Growth mindset being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently

Customer service focus we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope to See :

High school diploma or equivalent

0-2 Years Freight Forwarding experience preferred

Basic math & geography skills

Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions.

Basic knowledge or ability to learn CargoWise preferred

Basic knowledge or ability to learn freight movement, ocean vendors, ocean space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability.

Basic knowledge or ability to learn country regulations and AIT policies & procedures that minimize risks to the customer and company.

Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements.

Ability to read, analyze, and interpret verbal and written requests / directions.

Ability to communicate and interact effectively with a variety of people; can effectively present information in one-on-one settings.

Time management is extremely important to meet customer deadlines in a fast-paced, high-volume work environment

What AIT Can Offer You :

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and / or individual performance metrics (dependent on position).

Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development.

In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide :

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and / or procure their raw materials, components and finished goods.

For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine.

Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail on time and on budget.

With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

Learn more about AIT Worldwide Logistics, our culture and core values in action .

AIT Worldwide Logistics is an Equal Opportunity Employer M / F / Veterans / Disabled. If you are unable to apply online due to a disability, contact Human Resources at (phone number removed) ext 5218.