A company is looking for a Tier 2 Help Desk Technician to support a Federal client.Key ResponsibilitiesResolve issues escalated from Tier 1 support and work directly with users for timely resolutionsDocument and manage program / project activities while ensuring performance metrics are metMaintain proactive communication with customers and team members to mitigate issuesRequired Qualifications4 years of relevant experience in managing end user IT support servicesITIL Certification (preferred)CompTIA A+ certification (preferred)Experience with BMC RemedyActive Secret Clearance
Help Desk Technician II
Help Desk Technician/Auditor & Documentation. ...
Help Desk Technician in a Warehouse Environment (DFW area; onsite 5 days a week)
Title: Help Desk Technician in a Warehouse Environment (DFW area; onsite 5 days a week). Willingness to learn and follow directions from Help Desk Manager and team. Diagnose, troubleshoot, and resolve/escalate issues reported to the help desk. We are seeking a skilled technician to deliver expert-le...
Tier 1 Help Desk Support
A company is looking for a Tier 1 Help Desk professional for remote support. ...
IT Help Desk Technician
Position: IT Helpdesk Technician. Join our team as an IT Helpdesk Technician. You’ll manage support requests, solve diverse technical issues, and help onboard new users, manage monitoring tools to oversee various IT systems efficiently. Maintain constant communication, providing clear and helpful su...
Help Desk Technician
A company is looking for a Help Desk Technician to support Unison PRISM users in a remote capacity. ...
Help Desk Technician Ii
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications per defined procedures;. Record, track and document the service desk request problem-solving process;. Develop help sheets and FAQ lists for end use...
Help Desk Technician
Overview: We are seeking a skilled Helpdesk Technician to join our dynamic team, providing essential technical support in a fast-paced onsite environment. Requirements: Proven experience as a Helpdesk Technician or similar role in a corporate environment. ...
Help Desk Technician I - Hybrid
Are you someone who loves helping customers and enjoys solving all kinds of problems? Are you a team player whose first question is "How can I help?". ...
Help Desk Technician in a Warehouse Environment (DFW area; onsite 5 days a week)
Title: Help Desk Technician in a Warehouse Environment (DFW area; onsite 5 days a week). Willingness to learn and follow directions from Help Desk Manager and team. Diagnose, troubleshoot, and resolve/escalate issues reported to the help desk. We are seeking a skilled technician to deliver expert-le...
Senior Help Desk Technician - Hybrid
Are you someone who loves helping customers and enjoys solving all kinds of problems? Are you a team player whose first question is "How can I help?" Our hope is that you are just as excited to grow as we are and we can't wait to meet you!. ...