Real-Time Analyst
A company is looking for a Workforce Management Real-Time Analyst to manage contact center resources and ensure service level objectives are met.
Key ResponsibilitiesMonitor queue metrics and staff performance in real-time to meet service level expectationsAdjust real-time metrics and adapt intraday forecasts based on business drivers and historical dataManage real-time skill-based call routing to optimize service levelsRequired QualificationsExperience in contact center operations or workforce managementAbility to provide root cause analysisProficiency in using internal systems for monitoring and reportingExperience with forecasting and staffing adjustmentsAbility to work independently and collaboratively in a team setting
Real Time Analyst - Lead Workforce Management Representative
Real Time Analyst - Lead Workforce Management Representative. Real-time monitoring of queues and transaction management across multiple lines of business. Provide real-time updates regarding queue management and performance. Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and...
Buyer Planner
Location: Hazelwood, MO, United States.A world leader in the field of in vitro diagnostics for more than 60 years, bioMerieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety.In North America we have more than ...
Senior Program Financial Analyst
The Senior Program Financial Analyst will provide supportto the Program Manager/Program Team with business and financial analysis as well as financial reports for Site Management. Leonardo DRS Land Systems is seeking a full time Senior Program Financial Analyst II for our Bridgeton, MO facility. Und...
FinanceVP - Senior Financial Restructuring Analyst IHybridChesterfield (US)40 hoursFull timePublished on October 21, 2024
The Senior Financial Restructuring Analyst I reports to the Financial Analyst Manager and is responsible for complete underwriting of Loan Strategy Reports ("LSR") for clients assigned to the Loan Financial Restructuring ("LFR") area. As a Senior Financial Restructuring Analyst I you will be success...
Paralegal - Hybrid
The litigation paralegal position supports the in-house legal department with legal process, case management, attorney fee tracking, legal research and other assignments as needed, under the supervision of the Senior Paralegal and internal legal counsel. Review subpoenas and other third-party reques...
JDE Manufacturing/Distribution Business Systems Analyst
JDE Manufacturing/Distribution Business Systems Analyst. Louis, Missouri company has an immediate need for a JDE Manufacturing/Distribution Business Systems Analyst. Strong business process knowledge of the Manufacturing and Distribution functional area. Stay abreast of new JDE releases and applicat...
Manufacturing Financial Analyst
As a key partner to our operations team, the role is integral in providing visibility to financials and offering insights to improve financial performance and operational efficiency. The role will be responsible for accurate and timely accounting and financial analysis for several of our manufacturi...
Senior Financial Analyst (Fire)
Senior Financial Analyst (Fire). The primary purpose of this position is to support the Fire Department with financial duties for which they are responsible. Coordinates closely with the Assistant Director of Finance on department accounting, budgetary and financial matters. ...
Project Manager
Ensure that project and project expenditure plans are set-up and updated monthly. Perform multiple capital concurrent capital projects execution in accordance with applicable engineering standards. General project management skills (Plan/Track/Deliver). Microsoft Office, Proficient in MS Excel and M...
Remote Administrative Assistant (No Experience Required) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
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