A company is looking for a Project & Services Consultant to assist customers and internal partners with product implementation and support.
Key ResponsibilitiesManage customer support requests and troubleshoot issues related to digital productsCoordinate changes and updates to customer implementations and conduct system evaluationsCollaborate with internal teams and external vendors to ensure project success and customer satisfactionRequired QualificationsBachelor's degree in Business, Computer Science, or a related field, or equivalent experience3-5 years of experience in technical customer service, preferably in the financial services or FinTech industryFamiliarity with SaaS solutions and case tracking softwareExperience in consumer lending or mortgage servicing is preferredKnowledge of Sagent's LoanServ and Tempo products is a plus
Project and Services Consultant
A company is looking for a Project & Services Consultant to assist customers and internal partners with product implementation and support. ...
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