Job Description
Customer Service Representative / Lead Facilitator
Company : We Are Working, Inc.
Location : Remote (Work from Home)
Hours : Full-time or Part-time, Flexible Hours
About Us :
At We Are Working, Inc, we assist injured individuals (or families of the deceased) in obtaining compensation for their losses.
We help with two circumstances - civilians injured while working for U.S. defense related companies, or anyone injured by certain terrorist related acts.
Typical claims have values of $10,000 to $100,000 USD. Our services are entirely free for the injured party, and we extend our support to individuals worldwide.
We have a high success rate in securing benefits for our clients, regardless of when the injury occurred. Both physical and mental injuries are eligible for our assistance.
About the role :
This is a remote, full time or part time, work-from-home position, with flexible hours, working for We Are Working, Inc, a U.
S. based, global company (an Achieve-it’ affiliated company). Compensation is up to $20 / hr (base + commissions).
As a customer service representative / lead facilitator at We Are Working, you would help us locate and support either of the following groups : 1) civilians that have been injured, or the families of individuals killed, while working for U.
S. companies operating to support the U.S. military abroad (for example Iraq, Afghanistan, Ukraine, Nepal, Philippines, or any country with a U.
S. military base or U.S. contractors supporting the military); 2) anyone (civilian or military) that has been injured by certain terrorist acts.
Requirements
Responsibilities include :
Helping educate and engage with and our clients affected by injuries or loss.
Guide our clients through the claims process.
Assist in locating eligible individuals and families for support with collecting compensation.
For more details about what types of injuries are eligible use this link - https : / / weareworking.com / claims /
Following is information on what kind of leads you would be helping us connect with :
Person specification
Civilian contractors from any country (U.S. citizenship not required)
Wounded Iraqi and Afghanistan veterans
Gold Star Families & Civilian contractors (even if already receiving benefits)
Examples of professions these individuals might be in :
Construction crew in the U.S. Government-funded projects worldwide
Heavy Equipment Operators on U.S. military bases or ports
Drivers delivering supplies or fuel to U.S. Forces
Linguists or Translators supporting U.S. Forces globally
Security Personnel in U.S. Government projects or Department of State
Food Services Personnel in U.S. Military bases
Types of Injuries they might have sustained (regardless of when)
Any physical injury
Death
Mental trauma (PTSD, Depression, Anxiety)
Nightmares, Insomnia, Panic attacks
Suicidal thoughts, Recurring flashbacks of traumatic events
Some US Companies they might have been employed under :
AECOM
Air Scan Academi
Bechtel
Baker Hughes
Blackwater (Constellis Holdings)
Boeing
CACI International
DRS Technologies
Dell
DynCorp
Eagle Aviation Services and Technology (EAST)
Ecolog International
Fluor Corp
General Electric
General Dynamics
Global Linguist Solutions
Halliburton
Honeywell
Lockheed Martin
Kellogg Brown & Root (KBR)
Military Professional Resources (MPR)
Northrop Grumman
Raytheon
Schlumberger
Service Employees International
Sikorsky and Bell Textron
Titan Corp
Triple Canopy
USAID
Vinnell Corp
You can find a more complete list of U.S. contractors here - bit.ly / 3UK4VaR
If you have a steady internet connection, a background in customer service or project support, are proficient with common tools like MS Word, apply to be hired as a customer service rep / lead facilitator .
Come be a part of a team dedicated to making a difference in the lives of those who need it the most.
Job Details :
Schedule : Flexible schedule with some overlap during the 9 : 00 AM - 5 : 00 PM EST.
Remote : 100% Online, based outside the US
Seasonal Customer Service Representative (Bilingual: Spanish and English) Remote
Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative (Bilingual: Spanish and English). ...
Remote Insurance Customer Service Representative (Unlicensed)
In this role, you will provide full life-cycle customer service and assist customers in understanding their coverages and select the right products and services, and help find best solutions to meet their personal financial needs. REMOTE INSURANCE CUSTOMER SERVICE AGENT (UNLICENSED). This role requi...
Technical Support / Customer Service Representative (Remote)
Technical Support / Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative....
Remote Bilingual Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Customer Service Representative
We are looking for a Data Entry Specialist whose main function is providing excellent customer service by quickly and accurately processing submissions sent electronically by our members. Reliable internet service with 10MB upload/download ability in your home. ...
Remote Mortgage Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Healthcare Customer Service Representative - Work From Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs, and educate customers where applicable regarding products and services. In this role, you will take your exemplary customer service skills, patience, understanding, and compassion to answer inbound phone calls...
Customer Service Representative
Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service):. Excellent customer service experience. R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health syste...
WAH Mortgage Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Customer Service Representative
Active listening, empathy, professionalism, and problem-solving skills, with a focus on first-call resolution and building value for the customer. Excellent written and verbal communication skills; must be comfortable communicating with senior-level leadership, providers, and health plans. ...