Position Title : Shift Leader
Reports To : Restaurant Manager
Overview
Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service.
They set goals, provide job assignments, and motivate others providing timely feedback.
Responsibilities Include :
- Perform all responsibilities of restaurant team members
- Support the Restaurant Manager in meeting operational goals and execution
- Ensure Brand standards are met throughout shift including preparation of food and beverages
- Communicate shift priorities, goals and results to restaurant team members
- Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
- Support the training of restaurant team members as needed
- Perform oversight of franchisee safety, security and profitability policies / processes throughout a shift
- Communicate clearly with the next Shift Leader to help prepare him / her for shift
- Ensure Food Safety standards are met
- Manage Inventory throughout the shift
- Provide great guest service and coaches restaurant team members to do the same
- Schedule restaurant team members for shifts
- Manage cash over / short during shift and ensures restaurant team members are following cash franchisee management policies
Education / Experience :
- Basic computer skills
- Fluent in spoken and written English
- Previous leadership experience in retail, restaurant or hospitality preferred.
Key Competencies
- Works well with others in a fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and adapt to change
- Guest focused
- Ability to assist with training
- Problem solving
- Motivating others
Physical Demands / Working Conditions :
- Standing on feet
- Repetitive motion including bending, stooping and reaching
- Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
- Wearing a headset
- Working in a small space
PI252819867
Shift Leader -5116
We have a part-time/full-time opening for Shift Leaders. Papa John’s Shift Leaders assist the General Manager in managing all functions of a Papa John’s restaurant to ensure that high-quality products and services are delivered to our customers to ensure restaurant profitability. Must be...
Shift Leader
Five Guys Burgers and Fries is interviewing for crew members.Ranked #1 burger in America not only for our delicious food but also for our exceptional employees.We have a unique work environment and open kitchen design.From the register, to the grill, to morning prep and evening close, our employees ...
Shift Leader -483
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Free Pizza on your first shift and. Ensures adequate shift coverage for restaurant. Previous ...
Shift Leader
Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. Communicate clearly with the next Shift Leader to help prepare him/her for shift. Ensure Brand standards are met through...
Shift Leader
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Ensures adequate shift coverage for restaurant. Previous restaurant shift lead experience preferred...
Team Shift Leader
Team Leaders are responsible for supporting senior leadership in the execution of daily operations while maintaining accountability for all aspects of Operational Excellence and delivering exceptional customer service. Shift Leader Responsibilities:. Are you passionate about leading a team in a posi...
Shift Leader (Dunkin)
Whether at this location or one of our 100+ other stores we have opportunities for Shift Leaders who want to work one day or every day of the week and we now offer. ...
Shift Leader -489
We have a part-time/full-time opening for Shift Leaders. Papa John’s Shift Leaders assist the General Manager in managing all functions of a Papa John’s restaurant to ensure that high-quality products and services are delivered to our customers to ensure restaurant profitability. Must be able to wor...
Restaurant Shift Leader
As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. You are responsible for setting the Squad up for success for the shift. Set and sustain the tone of the shift by keeping the energy high. ...
Shift Leader -474
We have a part-time/full-time opening for Shift Leaders. Papa John’s Shift Leaders assist the General Manager in managing all functions of a Papa John’s restaurant to ensure that high-quality products and services are delivered to our customers to ensure restaurant profitability. Must be able to wor...