PRINCIPAL PM, NETWORK HEALTH INSIGHTS, NETWORK HEALTH

Description

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that were constantly looking to take to a new level is how we fulfill and deliver their orders.

The goal of Amazon is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.

To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services.

At Amazon we are building a world class last mile operation, significantly complimented by Delivery Service Partners (DSP).

Amazon works directly with DSPs to make deliveries to our customers. As a DSP, these high-performing drivers can now be their own boss managing a fleet of up to 40 branded vans delivering Amazon packages.

We are looking for a Principal Product Manager to join the Last Mile Americas DSP Network Health Team. This person will be accountable for Director level goals and will need to work closely with senior leaders in the Last Mile space as well as key partner organizations to ensure success.

The Principal Product Manager will own building, executing and reporting partners insights for Network Health (NH) and the Delivery Service Partners program.

This includes working closely with legal, account managers, operations, tech and other internal teams to build and refine models to better understand our DSP partners.

You will be successful in this role if you 1) have a strong sense of ownership and seek long-term solutions that allow the program to scale, 2) can develop data-based insights and turn them into actionable information, 3) have a desire to learn new areas of the business and able to apply those learnings to your own work and 4) clearly communicate, both verbally and in writing, to drive buy-in and adoption across a diverse group of stakeholders with competing priorities.

We are seeking a bar-raising candidate who will be able to :

Develop scalable frameworks that will drive quality insights regarding DSP partners

Partner with cross-functional stakeholders across various organizations, geographies, and leadership levels to drive programs that enable DSPs and Amazon Logistics to be successful

Analyze metrics and patterns of behavior to inform business decisions

Operate and deliver in a fast-paced environment

Key job responsibilities

Define the strategic direction and build roadmap to develop against

Build / design / refine frameworks to evaluate business relationships and identify varying risk within the DSP network

Oversee the development and improvement of existing insight processes

Integrate findings with partner team to influence Amazon Logistics and DSP engagement

Communicate with senior management and other business / technical partners on product decisions, roadmap status and risks

Collaborate with Data Analytics and Tech teams to articulate and prioritize feature needs for analytics and reporting

Work in partnership with global partner teams to help drive worldwide parity across Network Healths frameworks

Create, maintain, and disseminate program information on a regular basis to senior leadership teams and key stakeholders.

Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers

Basic Qualifications

• 10+ years of product or program management, product marketing, business development or technology experience
• 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience
• Experience owning / driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner

Preferred Qualifications

• Master's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
• SQL, statistics, and Data Visualization

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit https : / / www.amazon.jobs / en / disability / us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $145,700 / year in our lowest geographic market up to $240,900 / year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits.

For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits. This position will remain posted until filled.

Applicants should apply via our internal or external career site.