Dual General Manager
Exciting opportunity to join the Aloft & Element BWI Arundel Mills as our Dual General Manager. As the next dual general manager of our busy hotels, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible.
We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business.
Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role.
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.
As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching / counseling, and performance management.
If you're a proven leader looking for a new challenge, please apply as soon as possible!
Responsibilities :
- Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies.
- Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds.
- Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them.
- Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized.
- Construct and manage a straightforward and effective marketing strategy to promote the hotel's services and amenities.
Qualifications :
- Must have superb communication skills, organizational skills, and problem-solving skills.
- Proven customer service experience as a manager; strong guest-focused mentality.
- You must have a high school diploma or equivalent GED; we prefer a degree in hospitality or related field of study.
- A proven record of experience managing a team, preferably in the hospitality field, is required.
- 5+ years of experience working in a hotel or the hospitality industry required.
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