Catering Event Coordinator

The Flame Ltd
New Bern, NC, US
Full-time
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Job Description

Job Description

Solicit, negotiate and book new and repeat catering business through various efforts including outside sales calls, telemarketing, mailings, referrals, networking etc.

to maximize catering and room revenue.

  • Respond to RFP's received via direct inquiries, third party lead sites, internet / website and walk-in leads and send proposals, collateral and menus, logging all activity and following up with potential clients.
  • Work with clients in order to obtain all final booking details, i.e., food & beverage, room set-up and audio-visual requirements.
  • Ensure quick, efficient responses to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects.
  • Develop and continually enhance relationships with key catering accounts and individuals to maintain and increase our market share.
  • Holds regular meetings with F&B / Banquet department to review BEOs, upcoming events and other updates as needed.
  • Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals.
  • Fill in and support coworkers and team as needed to ensure efficient operation.

General Requirements :

  • Outstanding customer service skills and ability to attend to guests and associates in an attentive, friendly, courteous and service oriented manner.
  • Exceptional communications skills in terms of the ability to negotiate, convince, sell and influence professionals.
  • Must be able to speak, read, write and communicate in English to adequately perform the duties of the job.
  • Knowledge of sales / hospitality practices.
  • Ability to investigate and analyze current activities or information in the sales / marketing field.
  • Ability to travel to area businesses and accounts to solicit new business.
  • Must be effective at listening to, understanding, and clarifying inquiries made guests, staff and corporate officers.
  • Ability to multitask and prioritize and delegate daily workload.
  • Outstanding organizational and time management skills.
  • Ability to handle sensitive material with the utmost discretion and confidentiality.
  • Must be energetic, a self-starter, and able to work in a fast-paced environment.
  • Must be detail-oriented and able to work both independently and with a team.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Must be willing to work on weekends and evenings if required.
  • Employee must be able to maintain standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.
  • State Issued Driver's License

Education & Experience :

5+ years of experience in a sales position

Company Description

Full Service Caterer

Company Description

Full Service Caterer

9 days ago
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