Consumer Access SpecialistOcala, FL

Patient Financial Services Representative

At AdventHealth Ocala, we relentlessly pursue better health care. It's a rewarding journey one that challenges us in the best possible way and inspires us to imagine what medical care can and should be. We are a nationally recognized medical center with 425 acute-care beds, serving our neighbors in Ocala and Marion counties and the surrounding areas. If you're looking for Ocala hospital jobs, you might be a good fit for our team of Ocala nurses, medical assistants, nurse assistants, patient care and health administration professionals. When you're ready to elevate your career in health care, we invite you to explore the variety of medical jobs in Ocala and our open positions at AdventHealth Ocala.

Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The community you'll be caring for : AdventHealth Ocala

Horse Capital of the World Home to the World Equestrian Center

Affordable cost of living

Destination for outdoor enthusiast (golf, kayaking, horseback riding, nature trails)

Vibrant downtown area with award winning establishments

Family friendly with many parks and recreations

Driving distance to Gainesville, St. Augustine, Orlando, Tampa, Sarasota

Part of the community since 1898, providing healthcare to Marion County for over 120 years

The role you'll contribute :

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and / or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you'll bring to the team :

Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.

Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans.

Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information.

Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes.

Registers patients for all services, ensuring accuracy and minimizing duplication of medical records.

Qualifications

High School Grad or Equiv

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.