Retail Sales Print Associate : 1200550 Staples Connect is focused on our customer and our community, while empowering you to learn, grow and deliver.
As a Retail Sales Copy & Print Marketing Associate, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.
Youll provide exceptional customer service and solutions to customers print needs to produce professionally finished products using the print and production equipment (training provided) .
Within an hour of applying, engage in a brief conversation via text or e-mail to schedule an interview. Well let you know if youre not eligible.
In-person interviews are at the store location
- Greet customers as they enter the Print Solutions department and respond quickly and attentively
- Ask open ended questions to build relationships and understand customers copy & print marketing needs
- Use order intake tools to capture project information and o ffer an appropriate total print solutions
- Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
- Ask qualifying questions during consultation to generate potential leads
- Assist customers with their shipping needs and be flexible to perform other duties as assigned
Qualifications
Essential skills and experience :
- Able to work a flexible schedule (including nights and / or weekends)
- Able to work with many customers to provide a total solution
- Attention to detail and keen eye to notice quality issues throughout the print production process
- Ability to lift and move supplies in the 10-50 pound range , stand and walk continuously
- Staples does not sponsor applicants for work visas for this position
Preferred skills and experience :
Prior customer service experience
Location(s)
US-MA-Framingham