Case Manager, OMH 70, OMH 10 and OMH 7 Supported Housing Programs

Reports To : Supervisor I

Supervisor I

Location : 19 Winthrop Street, Brooklyn, NY 11226

What The Case Manager Does :

• Review all documentation establishing clients’ eligibility for program and make file copies.
• Assist clients in completing all CAMBA intake applications and forms.
• Create and maintain client files.
• Conduct initial intake or assessment of clients and clients’ families and / or periodic reassessments.
• Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
• Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
• Recommend and implement strategies to persuade clients to participate more fully in this process.
• Monitor clients’ progress toward their goals via regularly scheduled telephone contact and / or face-to-face home and office visits, and document via progress notes.
• Recommend closing of cases in which clients have : (a) achieved primary goals and have maintained stability for a period of months;

or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area).

• Provide all required information for weekly / monthly / quarterly / annual reports.
• May plan, coordinate and facilitate social / peer support events, including group facilitation for clients.
• May evaluate actual living conditions of clients through home visit.
• May prepare marketing materials for the program.
• May input client data and client progress information into automated database.
• May reach out and market the program to the community in order to recruit clients.
• May prescreen clients over the telephone for eligibility and may schedule intake appointments.
• May act as client liaison / client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• May escort clients to appointments (educational, medical, social service, etc.).
• May assist clients in completing applications for benefits and entitlements, and may process applications on clients’ behalf.
• May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability

Minimum Education / Experience Required :

HS Diploma or GED and four years of applicable experience or equivalent experience.

Other Requirements :

• Obtain Criminal History Checks (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System).
• Ability to maintain fingerprint clearance throughout the duration of employment.
• Knowledge about, understanding of, and ability to work closely with, persons with mental illness and substance abuse.
• Proven experience working with MICA population.

Compensation : $45,000-$48,000 annually

When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate.

This includes but is not limited to experience, education, budget and / or program size, internal equity, skills and other factors that may be required for the position and organization.

Status : Full-time (35 hours per week)

Benefits : CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply.

We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.