- Working with the Global Service leadership team to identify and drive key initiatives, processes, tools and programs to build our high growth business, both regionally and globally.
- Build, lead and develop a world-class team of Managers, Specialists and Team Leads that live the Company’s values.
- Work in partnership across functions to support the life cycle of a product from Sales to Engineering to Product Management.
- Ensure our Global team excels at operation execution and creating trustworthy and successful customers relationships.
- Deliver on Profit and Loss targets.
- Work with Regional Service leaders on headcount management and team structure to implement impactful, scalable solutions.
- Determine service execution strategy by region and product line (Direct / Distributors / Integrators / 3rd Party Service Providers)
- Personally engage with high value customers by providing direct deal support, and formulating strategies to accelerate deal close in the region.
- Prioritize investment of resources and efforts with customer.
Skills & Experience
Minimum 8 years' experience in the Services space with an emphasis on Cold Chain Storage (Capital Equipment) and Instruments;
including extensive Management / Leadership experience.
- Experience of leading teams and growing an organization and working cross-functionally within a sample storage environment.
- Strong track record of delivery across a broad spectrum of customers, ranging from Mid-Market to Large accounts, including pharma, healthcare and research academies.
- Experience in creating regional service strategies in partnership with external service functions; driving value for customers and delivering results to the business.
- Outstanding communication and engagement skills with the ability to lead teams on a remote basis, support the delivery of functional and strategic projects and enable teams to exceed goals and spend more time with customer.
- Passion for all things Customer-related.
- Travel - 50%
Tax Senior Manager – Private Client Services
EisnerAmper is seeking a Tax Senior Manager to join the Private Client Services (PCS) team. We are seeking someone who thrives in a growing environment and provides clients with exceptional services. Manage, plan, supervise, and lead multiple engagements which include consulting, compliance, and pla...
Senior Property Manager -
As our Senior Property Manager, you will have the opportunity to manage multiple properties, ensuring superior services for our residents, staff, and owners. This isn’t just a manager role—As a Senior Property Manager, you’ll take full ownership of your property’s operations, treating it as your own...
Sr. Global Commodity Manager - Interconnect, Robotics Electromechanical Commodity Team
Global Commodity Manager for Interconnect (cables, harness, wires, connectors) with a background in global supplier management, new supplier introduction, supplier development, and executing sourcing decisions to support new product introduction programs and long-term commodity strategy. Global Comm...
Senior Manager, Pharma Services Growth
The Senior Manager, Pharma Services Growth is a critical member of the Trade Strategy team, which is tasked with leveraging CVS Health’s size and scale to create differentiated, one-of-a-kind solutions for pharmaceutical manufacturers that reduce the costs of goods and make pharmaceuticals more acce...
Program Manager, Blink, Ring Blink Field Testing
Blink is seeking a highly motivated Program Manager to join our growing operations team. ...
Senior Manager, Field Marketing
The Senior Manager of Field & Channel Marketing for North America will report directly to the Global Sr. Join us as a Senior Manager, Field Marketing working a hybrid between your home office and our Burlington MA headquarters, and help us do what we do best: propelling business forward. The Manager...
Senior Product Manager - Data Services
Are you a visionary product leader with a passion for shaping the future of data-driven platforms? We're seeking a Senior Product Manager to spearhead our data layer and services, driving innovation and excellence in our cloud-based IoT EcoStruxure Platform ecosystem. Our solutions enable businesses...
Senior Global Product Marketing Manager, Public Safety Solutions
Global Product Marketing Manager will join a team focused on bringing ZOLL products to market in the growing public safety markets. Interface regularly with field sales and distributor partners globally to help facilitate education and product expertise. As a senior member of the marketing team, be ...
Senior Mechanical Project Manager - Healthcare
NV5's Andover, MA office is seeking a Senior Project Manager with a mechanical background to plan, develop, coordinate, and direct a number of projects concurrently including acting as primary contact for the firm in all contractual and project-related communications. The Senior Project Manager work...
Sr. Global Commodity Manager – Complex Metal Fabrication (Robotic Workcells/Stations), Mechanical, Metals, Plastics and Hardware Global Commodity Team
Commodity Manager has an important role in ensuring that their respective commodity and suppliers meet the technical and commercial specifications necessary for Robotics to satisfy its internal Manufacturing Operations, Supplier Quality, Supply Chain, and Hardware Engineering customers. Development ...