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Healthcare Customer Service Representative

VirtualVocations
San Diego, California, United States
Full-time

A company is looking for a Healthcare Customer Service Representative for a 100% remote position in Arkansas.Key ResponsibilitiesActively listen to customers and provide essential information regarding healthcare servicesGuide callers through troubleshooting and navigating self-service optionsEmpathize and resolve concerns to enhance the customer's healthcare experienceRequired Qualifications18 years of age and a high school diploma or equivalentMinimum of 1 year of experience in a health plan call centerExperience with Medicare and / or Medicaid is a plusHigh computer proficiency and ability to navigate multiple applicationsWillingness to work flexible shifts, including weekends and holidays

3 days ago
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